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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
The NFC Retail Opportunity by ComputerWeekly.com
May 30, 2012 - (Free Research) This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing for senior IT professionals on the opportunities for NFC mobile payment technology, markets and trends.
vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 16, 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare
February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations.
Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
Closing the print security gap by ComputerWeekly.com
November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.
Smartphone market set to expand as vendors vie for position by ComputerWeekly.com
November 2010 - (Free Research) The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the other. Barriers to entry are high for most players, owing to the global nature of the mobile industry and the consequent financial strength required to enter the market.
Mobile Apps Stores by ComputerWeekly.com
March 2012 - (Free Research) Juniper Research analyses the growing market for mobile apps in this report extract.
Does the mobile M2M market herald the rise of the machines? by ComputerWeekly.com
December 2010 - (Free Research) Mobile operators are in a unique position to capitalise on the M2M (Machine to machine) opportunity with operators such as Vodafone, o2, Verizon and KPN already putting significant resources into developing M2M business units.
CW+: Mobile Voice over IP - opportunities and threats by ComputerWeekly.com
December 2010 - (Free Research) Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay of operator revenues. Indeed, the role that voice plays in the telecommunications ecosystem of the future will be very different from today owing to unprecedented structural, competitive and technology drivers.
CW+: Business opportunities in the North American mobile market by ComputerWeekly.com
December 2010 - (Free Research) In May, 2010, Verizon Wireless told investors at Barclays Capital media and technology conference in New York that it expected to offer customers who signed up for its 4G services monthly “buckets” of data.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed by ComputerWeekly.com
October 2011 - (Free Research) This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.
Unlock the Value of Social Media Data by Hewlett-Packard Limited
January 2012 - (Free Research) Read this paper now to learn how you can implement social data practices into your current customer analytics program.
Working the Way Salespeople Work by Oracle Corporation
September 2008 - (Free Research) Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.
Defining the 21st Century salesperson by SAP America, Inc.
May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
SUPERCHARGE SOFTWARE TIME TO MARKET by Micro Focus
April 2012 - (Free Research) Software delivery plays a vital role in helping businesses achieve their goals. This white paper offers insights on how you can optimize and speed the process through continuous quality assurance. Discover the cost benefits of this strategy and learn can it can ensure user satisfaction.
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