Enterprise Resource Planning (ERP) | Application Lifecycle Management(ALM) | Business Intelligence Solutions | Customer Relationship Management (CRM) | Business Process Management (BPM) | Automated Software Quality (ASQ) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Enterprise Systems Management | Storage Management | Software Configuration Management (SCM)

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For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc. September 16, 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimize Business and IT With New Generation Application Lifecycle Management by SAP Community Network September 30, 2009 - (Free Research) This webcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Optimize Business and IT with New Generation Application Lifecycle by SAP Community Network October 26, 2009 - (Free Research) This transcript provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT August 2008 - (Free Research) SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mastering Disaster Recovery for Mid-Sized Organizations and Remote Offices by Zenith Infotech October 2009 - (Free Research) A comprehensive disaster recovery implementation is critical to ensuring computing resources maintain operations in the event of a server failure or data loss. Mastering disaster recovery in mid-sized organizations requires the careful identification and implementation of end-to-end backup along with recovery tools and services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SUN SYSTEMS FOR ORACLE COHERENCE: An optimal in-memory data grid architecture by Sun Microsystems, Inc. November 2009 - (Free Research) Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Optimize Business and IT With New Generation Application Lifecycle Management by SAP Community Network October 2009 - (Free Research) This podcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Web Security in the Cloud: Reduce Costs and Secure Employees Worldwide by Webroot Software, Inc. September 2009 - (Free Research) Read this brief case study to learn how Toshiba France implemented Webroot's Web security service and realized several benefits, including enhanced archiving and significant cost savings. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Four Common ERP Implementation Mistakes by IFS January 2009 - (Free Research) Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation April 2008 - (Free Research) There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Network Lifecycle Services and Solutions: Extend Your Connected World on Every Front by Hewlett-Packard Company September 2009 - (Free Research) This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The MidMarket CIO's Guide to Successful ITIL Implementation by SkillSoft Corporation September 2009 - (Free Research) Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

'Lights Out' IT Management -- Automate Problem Identification & Resolution by Dorado Software September 2008 - (Free Research) Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing SharePoint in an Enterprise Environment by Global Knowledge October 2008 - (Free Research) Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Linux Client Migration Cookbook, Version 2: A Practical Planning and Implementation Guide for Migrating to Desktop Linux by Red Hat May 2009 - (Free Research) This implementation guide to migrating to desktop Linux provides a technical planning reference for IT organizations, large or small, that are now considering a migration to Linux-based personal computers. (BOOK) VIEW ABSTRACT | GO TO

Implementing Unified Communications (UC): How to Minimize the Pitfalls and Capitalize on Business Benefits by Avaya September 2009 - (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Content Control: Five Steps to a Successful Implementation by Untangle, Inc. October 2009 - (Free Research) Implementing Web Content Control can seem intimidating. It represents the uneasy marriage of network administration and human resource management. With a little forethought, however, it becomes straightforward and very effective. Read this whitepaper for a step-by-step overview of a successful web content control implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delphi Capital Easily Shifts to EVault's Cloud-Based Managed Backup Services by i365, A Seagate Company May 2009 - (Free Research) This document provides an examination of Delphi Capital's implementation of the EVault Managed Backup Services and the firm's experience and opinions on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Test Management Tools and Techniques by Hewlett-Packard Company August 2008 - (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint High Availability - Protecting All Three Architecture Tiers by Marathon Technologies September 2009 - (Free Research) SQL Server is the relational database used for storing all content, data, and configuration information used by Office SharePoint Server 2007. Protecting SharePoint requires protecting each of the three architectural tiers. This whitepaper will discuss the need to protect all three tiers of SharePoint's implementation architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Lifecycle Management (BPLM) Enabled SAP Implementation by Atos Origin November 2009 - (Free Research) In this paper a 20 year veteran in the chemical manufacturing sector provides Best Practices for BPLM enabled SAP implementations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Advance Your SAP Services: What Atos Origin Can Do For You by Atos Origin November 2009 - (Free Research) Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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