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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Discovery Considerations for Lotus Notes Domino Organizations by Sherpa Software September 2009 - (Free Research) Domino administrators in IT departments have become key players in corporate litigation due to the development of electronic discovery (e-discovery) procedures over the last several years. This paper will discuss the federal rules of e-discovery as well as introduce several e-discovery products from Sherpa software. (IT BRIEFING) VIEW ABSTRACT | GO TO

Relavis CRM: Exclusively for Lotus Notes by Relavis Corporation September 2009 - (Free Research) CRM is all about sharing knowledge to drive more revenue and better support your customers. Relavis CRM will provide you with all the information you need to make the right decisions about your customers and prospects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lotus Domino and Lotus iNotes Trial by IBM October 2009 - (Free Research) Sign up for a 90-day trial of Lotus Domino and Lotus iNotes from IBM. (TRIAL SOFTWARE) GO TO

High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live by Microsoft September 2009 - (Free Research) Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Culture Change Considerations Due to Unified Communications by Hewlett-Packard Company December 2008 - (Free Research) This IDC Insight provides an overview of the culture change considerations that end users should consider before adapting a UC solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BMC Enhances its Performance Assurance for Mainframes solution by BMC Software, Inc April 2009 - (Free Research) This research brief examines the new release of the BMC Performance Assurance for Mainframes product. We assess its overall significance and describe the reaction of two early users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: Strategy, Best Practices & Technologies on Your Path to Success by Business Objects September 2008 - (Free Research) The goal of this paper is to paint the EIM landscape, noting its components but focusing on the importance of an overarching EIM strategy that focuses on corporate objectives while at the same time offering cross-functional support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Relavis Mobilizer: Mobilizing Lotus Notes Made Simple by Relavis Corporation September 2009 - (Free Research) Mobilizing your business applications has never been easier than with Relavis Mobilizer. It is the only complete platform for developing, deploying and managing your mobile Lotus Notes data. With Relavis Mobilizer, there are no limits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010 E-discovery Best Practices from Real-World Cases by Clearwell Systems October 2009 - (Free Research) This paper details several best practices derived from real-world cases and explains how Clearwell customers have met their e-discovery challenges and achieved a significant return on investment (ROI) -- often within a single case. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Security: Magic Quadrant for Email Security Boundaries, 2008 by Proofpoint, Inc. October 2009 - (Free Research) The email security market is maturing, but speed and breadth of spam detection, and management and reporting capabilities, continue to differentiate vendors. This paper will discuss what you need to know about spam filtering, outbound content filtering, and available email security solutions in various delivery models. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint E-zine Vol.5: Document version control gets a face-lift in SharePoint 2007 by SearchWinIT December 2008 - (Free Research) In this edition of the SharePoint E-zine, you will explore how SharePoint 2007 reduces the complexity associated with document version control. (EZINE) VIEW ABSTRACT | GO TO

How It Works: InterScan™ Messaging Hosted Security Mail Tracking and Reports by Trend Micro GmbH September 2008 - (Free Research) This paper outlines the reporting features in InterScan Messaging Hosted Security, as well as mail tracking, and provides sample use cases to better understand the application and value of different feature options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

UK Service Provider Relies on Trend Micro Hosted Security Solutions to Better Protect Small Businesses and Gain Ongoing Revenue Stream by Trend Micro GmbH October 2009 - (Free Research) Alfred Ashley Group works with leading technology companies to deliver high-quality IT solutions. Building in best-in-class and cost-effective security is vital for meeting customer expectations and achieving the company's revenue and profit goals. Read this case study to learn about the benefits achieved Trend Micro hosted security solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How It Works: InterScan™ Messaging Hosted Security Provisioning by Trend Micro GmbH September 2008 - (Free Research) Since the SaaS model may be new to some Trend Micro customers and Trend Micro channel partners, this paper describes how Trend Micro provisions trial requests and purchase accounts in a straightforward, step-by-step process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc. November 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program September 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Storage Decisions Advanced Backup School Virtual Seminar: 2010 UK Planning Edition! Dashboard by Storage Decisions September 2009 - (Free Research) Join noted backup expert W. Curtis Preston LIVE online on September 17, 2009 for a 3-part presentation on backup planning for 2010. Get expert tips on where to add efficiency to your backup operations now -- and gain valuable information on the biggest backup trends being deployed in IT shops as we move towards year end. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Storage Decisions Advanced Backup School Virtual Seminar: 2010 Planning Edition! Dashboard by Storage Decisions September 2009 - (Free Research) Join noted backup expert W. Curtis Preston LIVE online on September 15, 2009 for a 3-part presentation on backup planning for 2010. Get expert tips on where to add efficiency to your backup operations now -- and gain valuable information on the biggest backup trends being deployed in IT shops as we move towards year end. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Future of Authentication for Online Services by SafeNet, Inc. November 2009 - (Free Research) In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adding Application Control to Your Security Toolbox by Fortinet, Inc. / Alternative Technology Group of Arrow ECS September 2009 - (Free Research) Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must meet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WebSense Security Lab: Zero-Day in Critical Vulnerability by Websense, Inc. September 2009 - (Free Research) The Websense Security Labs Team provides a review of recent threats in this presentation transcript. Learn more about techniques for defending your organization from Web threats. Techniques include the monitoring, classification, and identification of all Web content in real time. Read on to learn more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

This Month in the Threat Webscape for July 2009 by Websense, Inc. September 2009 - (Free Research) In this video, learn more about the top techniques for defending your organization from Web threats. Techniques include the monitoring, classification, and identification of all Web content in real time. (VIDEO) VIEW ABSTRACT | GO TO

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