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Tips For Implementing Workforce Management Software by Infor WFM Workbrain
January 05, 2012 - (Free Research) Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of workforce management (WFM) software and help position it as a core enterprise platform.
Tips For Choosing Workforce Management Software by Infor WFM Workbrain
January 24, 2012 - (Free Research) This guide provides tips and strategies for how to narrow your workforce management (WFM) software search. Use the steps provided to make the selection process less overwhelming and come out with a platform that is a perfect fit for your enterprise.
Making WFM Work: Best Practices and ROI Model by Calabrio, Inc.
January 24, 2012 - (Free Research) There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.
TouchPoints TV: Rochelle Schard, Infor by Infor WFM Workbrain
February 06, 2012 - (Free Research) In a special interview with TouchPoints TV, Rochelle Schard, Director of Marketing for Infor, shared her first impressions of the NRF's BIG Show. Watch this videocast now to get an insider’s look at the conference and Infor’s latest tools and tactics for workforce management (WFM).
Talent Wars: The struggle for tomorrow’s workforce by SAP America, Inc.
January 27, 2012 - (Free Research) This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
Analyst's take: Kronos Workforce Central return on investment by ComputerWeekly.com
February 25, 2011 - (Free Research) Kronos Workforce Central enables companies to reduce payroll error, reduce human resources management time and cost, and increase employee productivity by providing a centralized system for managing all the facets of the employee lifecycle.The solution can also increase visibility into labor issues and costs for improved decision making.
Dealing with Specific Types of Difficult People by Global Knowledge
October 2008 - (Free Research) One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
HR Best Practices: Delivering Strategic Value to the Enterprise by SAP America, Inc.
December 2009 - (Free Research) To be a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges. Read this IDC white paper to learn how to achieve excellence in HR by focusing consistency, integration, insight, responsiveness, and agility.
Managing a Remote Workforce: Proven Practices from Successful Leaders by Citrix Online Go To Meeting
January 2012 - (Free Research) Access this report from research and advisory firm Work Design Collaborative, LLC (WDC) to learn about the business benefits of a remote workforce and the best practices and technologies IT can implement to leverage them.
The Next Chapter of In-Memory Computing: Enabling new possibilities for real-time analytics by HP and Intel
December 2011 - (Free Research) Since its release in 2011, many businesses have adopted SAP HANA to enable new possibilities for real-time analytics. The next key milestone for this transformative technology is near: SAP HANA for SAP Business Warehouse (BW). Join this webcast to hear from HANA experts on the opportunities and challenges in the evolution of in-memory technology.
Build a Team Culture Among Your Employees by Citrix Online Go To Meeting
January 2012 - (Free Research) Unleash the the power of human resources in your organization by focusing on 5 core concepts: stability, focus, consistency, teamwork and velocity. Learn how you can transform your company culture, open channels of communication and build a teamwork environment.
Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
Activity based working: The Hybrid Organisation: Buildings by ComputerWeekly.com
June 2010 - (Free Research) The way we work is now open to wide-ranging review. The concept of the office as the ‘dumb’ container for work, housing the corporation and its infrastructure assets, will be challenged by a number of factors explored in this paper. Work, in the future, will only be a verb. It is becoming a process, not a place.
The Always-On Enterprise: Mobilizing the HR-Workplace Connection by SAP America, Inc.
October 2011 - (Free Research) This Bloomberg Businessweek paper presents recent study results indicating: how mobility is changing enterprise applications, data and processes, with a particular focus on human resources; the challenges of implementing mobile device access to enterprise applications; and the business value expected and realized from enterprise mobility.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
The future of work: Expections of the next-generation workforce by ComputerWeekly.com
September 2011 - (Free Research) This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.
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