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Your search for keyword: Whitepaper Help Desk returned 598 results.
 
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA-Level Troubleshooting by Global Knowledge
November 22, 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apps that add business value by BlackBerry
April 05, 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 14, 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Tips and Tricks Part 1 by Dell, Inc. and Microsoft
February 09, 2011 - (Free Research) Download this paper and learn 7 Tips and Tricks to make your Windows 7 transition seamless and make the most out of your new operating system. Learn things like shuffling through program windows, managing your windows, project display, multi-monitor window management, aero peeking your desktop, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Unify Voice, Video, Data, and Mobile Applications on Fixed and Mobile Networks by Cisco Systems, Inc.
March 14, 2012 - (Free Research) Implementing the right management solution for your Unified Communications strategy is imperative to reaping all the benefits UC has to offer, as well as simplifying your UC environment, reducing TCO, and increasing user satisfaction.
(DATA SHEET) VIEW ABSTRACT | GO TO

Enterprise-Class Performance Monitoring and Analysis for Modern IP Networks by Cisco Systems, Inc.
December 30, 2011 - (Free Research) This whitepaper aims to help you realize the essentials for monitoring, analyzing, and optimizing in today’s IP networks and how a network performance monitoring and analysis solution can help you get the job done.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retailers Gain Simple, Budget-Friendly WLAN Options by Aerohive Networks
January 13, 2012 - (Free Research) This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.
November 30, 2011 - (Free Research) Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Why performance management? A guide for the midsize organization by IBM
February 22, 2012 - (Free Research) This brief white paper provides an overview of how performance management can help midsize companies meet challenges using IBM Cognos Express, an integrated, one-stop business intelligence (BI) and planning solution purpose-built for midsize companies. IBM Cognos Express is a cost-effective choice for performance management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unleashing Cloud Performance by Riverbed Technology, Inc.
May 24, 2011 - (Free Research) Want to eliminate spiraling cost and complexity of your IT infrastructure? Riverbed can help by delivering cloud services with LAN-like performance across your organization. In this whitepaper, we explore how WAN optimization from Riverbed can deliver on the promise of accelerated cloud performance for widely distributed enterprises.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The four rules of complete web protection by Sophos, Inc.
December 16, 2011 - (Free Research) As an IT manager you’ve always known the web is a dangerous place. But with infections growing and the demands on your time and budget rising, it’s time to revisit your strategy. This whitepaper discusses the major web threats and provides four rules to help you stay protected. When you follow them, these rules will also save you time and money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Brocade Mobility TCO Advantage by Brocade
July 31, 2010 - (Free Research) Achieve lower capital expenses and lower operating expenses with the right enterprise Wireless LAN solution.
(WHITE PAPER) GO TO WHITE PAPER

The Information Technology Modernization Challenge - Maintain or Innovate by Oracle Corporation
June 01, 2010 - (Free Research) Download the new Oracle Whitepaper, The Information Technology Modernization Challenge: Maintain or Innovate and learn how Oracle Advanced Customer Services experts can help your organization drive massive efficiencies and near-term cost savings into your existing infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Federal BP Whitepaper "Your Network is the New Battlefield" by IBM
January 11, 2012 - (Free Research) Taking a proactive approach to information and network security is vital to combating the ever-increasing multitude of cybersecurity threats. Access today’s whitepaper to learn more about a flexible automation framework for continuous monitoring and management to help maintain network security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Mobile Security Requirements for the BYOD Enterprise by Accellion, Inc.
March 30, 2012 - (Free Research) This asset explains why organizations should search beyond Mobile Device Management (MDM) policies in the workplace and implement a Mobile Content Management solution to help keep users, devices, and – most importantly – corporate data secure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Essentials Series: Log Management: Best Practices for Security and Compliance by Ipswitch WhatsUp Gold
February 2012 - (Free Research) Discover the importance of centralization in log management, and learn the best practices for security and compliance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ZeuS and Other Malware Threats Force Authentication to ‘Step Out’ Of Band by PhoneFactor
January 2012 - (Free Research) This whitepaper examines the current malware threats and today’s best practices for mitigating them. Specifically, this whitepaper will explore the role of out-of-band authentication and transaction-level verification in protecting against online banking fraud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rebroadcast IBM Watson and Medical Records Text Analytics by IBM
March 2012 - (Free Research) No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Manage data more effectively through Advanced Compression with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd
September 2009 - (Free Research) Learn more about how Oracle Advanced Compression can help you reduce the disk space and costs of managing large data volumes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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