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Your search for keyword: Web Help Desk returned 1073 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CCNA-Level Troubleshooting by Global Knowledge
November 22, 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apps that add business value by BlackBerry
April 05, 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Windows 7 Tips and Tricks Part 1 by Dell, Inc. and Microsoft
February 09, 2011 - (Free Research) Download this paper and learn 7 Tips and Tricks to make your Windows 7 transition seamless and make the most out of your new operating system. Learn things like shuffling through program windows, managing your windows, project display, multi-monitor window management, aero peeking your desktop, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rebroadcast IBM Watson and Medical Records Text Analytics by IBM
March 2012 - (Free Research) No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
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Tap Into Existing Resources & Fuel Your Business Growth by Autotask Corporation
December 2010 - (Free Research) The Habor Group designs and supports network infrastructures for small to medium businesses in the architectural industry. Read this case study to learn how Autotask provides single, cost effective solution for improving efficiency.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
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Unify Voice, Video, Data, and Mobile Applications on Fixed and Mobile Networks by Cisco Systems, Inc.
March 2012 - (Free Research) Implementing the right management solution for your Unified Communications strategy is imperative to reaping all the benefits UC has to offer, as well as simplifying your UC environment, reducing TCO, and increasing user satisfaction.
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Presentation Transcript: Protecting Against Malware with Web Security Gateways and Services by Websense, Inc.
March 2012 - (Free Research) Many organizations are moving malware protection to the Web and investing in Secure Web Gateways. This  transcript will help sort the different feature options and deployment challenges and help you bring efficiency to your threat management programs by centralizing Web-based security and stop managing numerous standalone Web security products.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Protecting against malware with Web security gateways and services by Websense, Inc.
March 2012 - (Free Research) Many organizations are moving malware protection to the Web and investing in Secure Web Gateways. This webcast will help sort the different feature options and deployment challenges and help you bring efficiency to your threat management programs by centralizing Web-based security and stop managing numerous standalone Web security products.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com
January 2011 - (Free Research) IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application performance and testing with Agile by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
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Can the Modern Enterprise be More Agile? From Agile Development to Business Agility by Hewlett-Packard Limited
January 2012 - (Free Research) Distributed teams, policy requirements and brittle legacy processes all threaten to make Agile a “name-only” initiative in big enterprises. Join this Web Event to understand how HP has helped customers identify and breakdown these challenges, showing that size and speed can coexist.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Micro Focus Helps iPass Achieve High Quality Standards to Thrive in a Complex Market by Micro Focus
May 2012 - (Free Research) Read this case study to learn how iPass, a mobile application developer, implemented automated testing in their real and live network mobility scenarios and the benefits they achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Help Ensure Consistent and Efficient Delivery of Applications and Services by Cisco Systems, Inc.
April 2011 - (Free Research) Learn why visibility into your network and applications can help you ensure a consistent and cost-effective delivery of services to your end-users.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.
November 2011 - (Free Research) Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Enterprise-Class Performance Monitoring and Analysis for Modern IP Networks by Cisco Systems, Inc.
December 2011 - (Free Research) This whitepaper aims to help you realize the essentials for monitoring, analyzing, and optimizing in today’s IP networks and how a network performance monitoring and analysis solution can help you get the job done.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: New York Philharmonic Digital Archives to Preserve and Make Accessible Worldwide Over 160 Years of American Cultural Heritage with the help of Technology Services Group and Alfresco Software by Alfresco Software
May 2012 - (Free Research) This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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