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Your search for keyword: Telemarketing Washington Finding returned 290 results.
 
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Quantum DXi Solution Drives AAA Washington’s Backup Success by Quantum Corporation
July 22, 2010 - (Free Research) This case study examines AAA’s transition to Quantum DXi technology – both why they chose Quantum and how it was able to significantly improve their backup process.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Global State of the PMO 2012 by ComputerWeekly.com
May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.  
(IT BRIEFING) VIEW ABSTRACT | GO TO

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation
January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Analytics Solution Center (ASC) Website by IBM
April 15, 2011 - (Free Research) Visit this center online and see how you too can gain access to useful information, industry experts, and technology that can help your organization reach its mission goals.
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The reality behind the hype: Government cloud computing by ComputerWeekly.com
November 23, 2011 - (Free Research) This article from Gartner offers advice to public sector organisations thinking of deploying cloud computing and assess the progress made by governments in their use of the cloud.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

How Do You Know When It's Time to Purchase a New ERP?

 by Epicor Software Corporation
February 29, 2012 - (Free Research) Read this white paper to find out why 38% of businesses surveyed in 2011 had replaced their ERP solutions and find criteria for determining if and when you should upgrade or migrate to new software. Also, find tips on making a business case for an investment as well as selection criteria for choosing ERP that will meet your business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Brady Corporation: Simplifying the SAP® Landscape with Fax as a Service by Esker Inc.
April 09, 2012 - (Free Research) Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Is It Time to Purchase a New ERP? by Plex Systems
February 29, 2012 - (Free Research) Read this white paper to find out why 38% of businesses surveyed in 2011 had replaced their ERP solutions and find criteria for determining if and when you should upgrade or migrate to new software. Also, find tips on making a business case for an investment as well as selection criteria for choosing ERP that will meet your business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EHR Decisions Checklist: Finding the Right EHR Vendor for Your Facility by Iron Mountain
March 30, 2012 - (Free Research) This health care IT decision checklist provides facilities with a buyer's guide as well as valuable tips and recommendations for finding the right EHR vendor.
(EBOOK) VIEW ABSTRACT | GO TO

How to Choose a Managed Network Services Provider by MegaPath Inc.
May 22, 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uncover cyber security threats and risk with advanced visualization by Hewlett-Packard Limited
May 11, 2012 - (Free Research) This white paper highlights an interactive threat discovery too that allows security analysts to visually detect hard to find cyber threats that would otherwise be buried under piles of data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.
April 13, 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Regional Medical Center finds HIPAA-compliant storage by Iron Mountain
February 22, 2012 - (Free Research) In this case study, discover how one health care provider employed a pay-as-you-go, cloud-based storage model to help them save hundreds of thousands of dollars on their long-term archiving and disaster recovery requirements.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast:Threat Update: Top Trends to Focus on for 2012 by Symantec Corporation
June 01, 2012 - (Free Research) <p>Tune in to this podcast to hear Kevin Haley, one of Symantec's security experts from the Security Technology and Response organization, discuss key findings from the Symantec's Internet Security Threat Report (ISTR), the latest security research and the top trends for 2012. Find out how the security landscape will affect your organization.</p>
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Threat Update: Top Trends to Focus on for 2012 by Symantec Corporation
May 24, 2012 - (Free Research) View this webcast to hear Kevin Haley, one of Symantec's security experts from the Security Technology and Response organization, discuss key findings from the Symantec's Internet Security Threat Report (ISTR), the latest security research and the top trends for 2012. Find out how the security landscape will affect your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

NYC HHS by Novell, Inc.
May 11, 2011 - (Free Research) When New York City Health and Human Services was looking for a new log management solutions that would provide them with security for their sensitive information and make it easier to comply to state, federal, and industry regulations they did not expect to find a system that would do all that and more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Three C's of Enterprise Mobility by BlackBerry
September 12, 2011 - (Free Research) This report highlights some of the current challenges and opportunities for finding the right balance between the need for the corporate control and personal convenience for mobile devices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Efficiencies, savings can be found in an enterprise payroll system by Workday
May 29, 2012 - (Free Research) Payroll processes are the perfect place to begin when looking to control costs. New developments in software, such as allowing the integration of payroll system info into existing HR systems, mean you can look beyond traditional ERP options. This expert e-guide examines the evolving payroll software market and the various options available.
(EGUIDE) VIEW ABSTRACT | GO TO

10 Places SAP® Customers Can Reduce Data Management Costs by Winshuttle, LLC
May 25, 2012 - (Free Research) Read this white paper to find 10 cost areas that can be reduced by automation in SAP ERP software enabling businesses to abide by the recent trend to “do more with less”.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Make Your ERP Selection Process Easier

 by Epicor Software Corporation
April 12, 2012 - (Free Research) Read this Aberdeen Insight analyst report to learn how a good enterprise resource planning (ERP) strategy can make your software selection process a breeze. Find survey results on how companies approached their selection process and how ERP impacts a company's overall performance.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found by Hewlett-Packard Company
February 13, 2009 - (Free Research) The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Restore the IT Innovation Engine with Cisco Unified Data Center by Cisco Systems, Inc.
May 23, 2012 - (Free Research) <p>This white paper examines how data center costs fit into overall IT spending. Find out why virtualization and cloud computing call for a holistic approach that unifies management of networking, storage, and security resources.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orchestrating Mainframe and Distributed SCCM and Release Management by SERENA Software, Inc.
May 23, 2012 - (Free Research) <p>Read this white paper to find an integrated approach to software change and configuration management. Learn how to effectively balance the need for change v. availability of resources and make rational business decisions without disrupting your audit trail.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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