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Your search for keyword: Telecommunications Crm returned 101 results.
 
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CW+: Mobile Voice over IP - opportunities and threats by ComputerWeekly.com
December 15, 2010 - (Free Research) Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco by ComputerWeekly.com
August 03, 2010 - (Free Research) The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Big Data and its Impact on Data Warehousing by Talend
May 08, 2012 - (Free Research) Read this expert e-book by BI visionary Wayne Eckerson and gain insight into the growing adoption rates of big data technology and learn why companies are finally recognizing its many benefits. Eckerson offers a comparison of open-source options and analytical platforms, and also dives into an analysis on the varying types of processing systems.
(EBOOK) VIEW ABSTRACT | GO TO

ITG Report: Cost/Benefit Case for IBM XIV Systems: Comparing Cost Structures for IBM XIV and EMC VMAX Systems by IBM
July 20, 2009 - (Free Research) New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than for EMC VMAX equivalents.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multiprotocol Label Switching (MPLS) Overview by Global Knowledge
November 22, 2010 - (Free Research) MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 05, 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiate Your Company with Complete CRM by Oracle Corporation
February 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM
April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The value of mobile and social to CRM by ComputerWeekly.com
March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
(EZINE) VIEW ABSTRACT | GO TO

Working the Way Salespeople Work by Oracle Corporation
September 2008 - (Free Research) Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor by Infor CRM
January 2012 - (Free Research) Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.
(VIDEO) VIEW ABSTRACT | GO TO

Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.
April 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Collaboration ITDC: RFP Technology Decisions Guide by SearchUnifiedCommunications.com
May 2012 - (Free Research) Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation
January 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Value Through Location-Based Intelligence by SAP America, Inc.
March 2011 - (Free Research) In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
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Microsoft Convergence 2012 by ComputerWeekly.com
May 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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