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The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 18, 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Applications Overview by Oracle Corporation January 22, 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Detailed Look at Data Replication Options for Disaster Recovery Planning by LEGACY - DO NOT USE - Datalink. June 2008 - (Free Research) This white paper is intended to provide a technical overview as well as high level considerations for IT professionals who are considering augmenting their infrastructure with a replication strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Financial services firm gets fast ROI on backup solution by Peer Software January 2012 - (Free Research) Entrusted with managing massive volumes of data, Santa Fe Partner's small IT staff knows the importance of security and data availability. Recently, they were looking for a file synchronization tool that would help the company manage market and transactional data as well as allow data transfer for DR. Read on to learn about the solution they chose. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Closing the print security gap by ComputerWeekly.com November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy. (WHITE PAPER) GO TO WHITE PAPER

Strategy update: Using Customer Experience Management solutions to ensure single view of the customer and improve service by Tealeaf January 2012 - (Free Research) In this podcast, get an executive-level overview of CEM methodologies and solutions that companies use to gather this data into a single location, allowing agents to serve customers faster and more accurately. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Carson Home - X3 + Payments by Sage Software January 2012 - (Free Research) This webcast provides an overview of how one distribution company leveraged the Sage X3 enterprise resource planning (ERP) system to streamline and improve the efficiency of their business processes. (VIDEO) VIEW ABSTRACT | GO TO

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM November 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Multiprotocol Label Switching (MPLS) Overview by Global Knowledge November 2010 - (Free Research) MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc. December 2005 - (Free Research) This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Archiving Best Practices: A competitive overview of major players in the market by Mimecast October 2011 - (Free Research) The market for email archiving is growing fast due to a real need for control risk and increased productivity in organizations. Access this Bloor Research paper to explore the email archiving systems and services available. Discover the strengths and weaknesses of major players in the market today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Link Between Cloud-Based Commerce and ERP Value by Ariba, Inc. December 2011 - (Free Research) Read this white paper for an overview of how the cloud enables greater collaboration, transparency and efficiency among hundreds of thousands of trading partners on a global scale. Discover how companies of all sizes can benefit from the effects that cloud computing has on enterprise resource planning (ERP) systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Prime LAN Management Solution (LMS) 4.1: Overview of exciting new features that simplify the management of Borderless Networks by Cisco Systems, Inc. January 2012 - (Free Research) Discover a solution to help you achieve simple and efficient management across your architectures, networks, and services. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Desktop virtualization overview: Flexible anywhere access, centralized infrastructure, simplified management by Microsoft December 2011 - (Free Research) Read this white paper to learn about Microsoft Desktop Virtualization, a comprehensive suite of solutions that offers flexibility to employees while empowering IT. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Server Virtualization: Expert Overview of Costs, Trends and More by Dell, Inc. and Intel November 2011 - (Free Research) Understanding the costs and trends associated with server virtualization is very important, as well as understanding the role of virtual platforms for your business. (EGUIDE) VIEW ABSTRACT | GO TO

Oracle Pillar Axiom 600 SAN Storage: System Overview and Architecture by Oracle Corporation December 2011 - (Free Research) Oracle’s Pillar Axiom 600 storage system delivers unmatched capacity utilization, ease of use and an integrated dynamic management of I/O prioritization to make sure critical applications perform optimally under any load condition. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Episode Overview: Top 10 tips for Planning your IT transformation by HP October 2011 - (Free Research) In today's instant on world, instant results can put your enterprise ahead of the competition. To embrace this new view, enterprise IT must overcome complexity and critical constraints. This resource explores how organizations can meet today’s instant on demands efficiently and cost-effectively. (VIDEO) VIEW ABSTRACT | GO TO

Security Translated: An Overview of Cisco ASA NAT and PAT by Global Knowledge February 2011 - (Free Research) This white paper examines the real power of the Cisco ASA and its ability to combine variationsof NAT and PAT in advanced configurations. It also discusses both basic and advanced implementation examples and their relevant uses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire by Global Knowledge November 2010 - (Free Research) This paper  examines the big picture when it comes to Multiprotocol Label Switching (MPLS), and what happens when a data packet traverses an MPLS cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 2003/2000/XP Security Architecture Overview by Global Knowledge Network, Inc. June 2005 - (Free Research) Windows 2003 Server, its workstation cousin Windows XP, and its predecessor, Windows 2000, all bring substantial advances in both reliability and security compared to Windows NT 4.0. This briefing lays out the main security features of the Windows 2003 operating system family, and put them together into a "big picture" context. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.  (ASP) GO TO DETAILED REPORT

Intel Xeon Processor 5600 Series by Dell, Inc. and Intel June 2011 - (Free Research) This product overview points out the key constraints on today's infrastructures. Find out how upgrading to multi-core servers can free up space, labor, and power and cooling resources. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Dedupe: Out of the 9 methods, which is best for you? by Quantum Corporation February 2012 - (Free Research) This SearchStorage.com E-Guide is here to help you through the deduplication decision-making process. In this paper, you'll receive an overview of various deduplication strategies and explore the pros and cons associated with deduping. You'll also learn where deduplication can benefit your organization most. Read on to learn more. (EGUIDE) VIEW ABSTRACT | GO TO

The Essential Guide to Legacy-Free Disaster Recovery by Veeam Software February 2011 - (Free Research) This white paper overviews the evolution of DR strategies for x86 computing, how VMware enables new strategies but also introduces new challenges, and how adopting the latest VMware vSphere platforms along with Veeam vPower allows you to proceed confidently on the journey to a legacy-free DR solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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