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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
Business Case for Data Protection: Study of CEOs and other C-level Executives by Ounce Labs, an IBM Company
July 15, 2009 - (Free Research) This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.
Increasing Business Efficiency and End-User Productivity by Oracle Corporation
July 01, 2009 - (Free Research) The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity.
What is Virtualization? by Dell and VMware
May 01, 2009 - (Free Research) In the traditional IT approach, every new software application required a new server. This added costs to every project and deployment took days to weeks. This also drove server sprawl. Watch this demo for an animated explanation of how virtualization addresses common data center challenges.
What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 01, 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
BI for Small and Mid-sized Businesses by LogiXML
October 08, 2009 - (Free Research) This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG
February 01, 2008 - (Free Research) Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the
SAP® Business One application. Read this white paper to learn more!
The Essentials Series: Security Information Management by SecureWorks
October 09, 2009 - (Free Research) This collection of articles from Realtime Publishers presents a clear and concise overview of security information management (SIM). The articles present the business case for SIM, operational and organizational issues, and hints and tips for ensuring a successful SIM implementation.
Encryption and Data Protection: Practical Considerations by Information Security Magazine
September 18, 2009 - (Free Research) This videocast covers the practical considerations of encryption, including where to implement it and how to use it, and its role in organizational security and compliance goals.
Microsoft Office SharePoint Server 2007 by Microsoft
September 15, 2009 - (Free Research) Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.
Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation
June 05, 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
Network Security for Small Business by Cisco Systems, Inc.
September 2008 - (Free Research) Achieving effective network security for small business requires a solution designed to fit your needs today and can adapt to tomorrow's threats. This paper examines how best to protect your network, as well as the benefits a secure environment offers.
Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation
June 2008 - (Free Research) Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance.
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