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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation

January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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ESG: The Benefits of a Hybrid Security Architecture by Blue Coat

November 01, 2011 - (Free Research) Security pros are engaged in a philosophical debate around information security requirements. Should organizations opt for on-premise security gateways or simply offload web threat management to the cloud? Explore the strengths and weaknesses of on-premise and cloud deployments and which organizations need a hybrid solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Reducing Cost in the Data Center through Windows Server 2008 R2 - All About Virtualization by Dell, Inc. and Intel

May 20, 2010 - (Free Research) Everyone is talking about virtualization as a critical component to the success of a data center. What are some of the benefits of virtualization? What are the cost benefits of using Windows Server 2008 R2 for virtualization? Learn more in this presentation transcript.
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The Benefits of ERP for SMBs by Exact Software

February 02, 2012 - (Free Research) This expert e-guide explores the difference in the benefits of enterprise resource planning (ERP) for small and midsized businesses (SMBs) versus larger organizations and sheds light on what to avoid when midmarket organizations lack the IT resources needed when buying ERP software.
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Real World Data Center Management: Part 1 by Dell, Inc. and Intel

September 15, 2011 - (Free Research) In this video, Lee Dehmer, IT Manager at Gearbulk Inc, speaks about the benefits of virtualization at their organization. He shares his insight on benefits of pooling all their resources, servers, storage and networking, into a single, virtual infrastructure. Watch this video to learn more.
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Maximizing the Benefits of Virtualization with Dell and Citrix by Dell | EqualLogic

December 2008 - (Free Research) Join us for this live eSeminar to learn important considerations in your virtualized server and storage environments.
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Transcending the Tactical: Strategic SAP® Solutions for Increased HR Productivity by Winshuttle, LLC

October 2011 - (Free Research) Strategic HR is essential to the long-term health of your organization, focusing on talent identification and retention, workforce planning and succession management. This paper outlines the benefits of investing in strategic HR capabilities and demonstrates how some solutions can streamline SAP HR functionality for maximized business use.
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How Dell Helps You Quickly Realize the Benefits of an Exchange Migration by Dell, Inc. and Intel

April 2012 - (Free Research) <p>Many organizations have put off upgrades to Exchange 2010, despite an array of reasons - both well known and less obvious to IT pros - to migrate to this enhanced server version. This white paper describes the salient characteristics of Exchange 2010 and differentiates between three types of deployment models.</p>
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BI with SQL Server 2008 R2 by Dell, Inc. and Intel

August 2010 - (Free Research) SQL Server 2008 R2 has been labeled a BI release because of its new features for business intelligence. In this interactive classroom, industry expert Don Jones explains the improvements made to existing SQL Server BI features like SSRS. Learn about the benefits of self-service BI and Master Data Services. Then take a quiz to test your knowledge.
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E-Guide: Maximizing the Benefits of Your Server Virtualization Deployment by Dell, Inc. and Intel

February 2011 - (Free Research) In this e-guide from SearchServerVirtualization.com, gain expert insight on how to approach a virtualization project to ensure maximum success. Understand what challenges you can anticipate and pitfalls to avoid. Plus, find out how to evaluate costs associated with virtualization and which areas can deliver the best advantages.
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The Power and Cooling Benefits of Hyper-V Server 2008 R2 by Dell, Inc. and Intel

November 2010 - (Free Research) Read this paper for resources to help you determine how much powering and cooling the data center is costing your organization, and learn how the Hyper-V Server 2008 R2 can help reduce these requirements.
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The Power and Cooling Benefits of Hyper-V Server 2008 R2 by Dell, Inc. and Intel

October 2010 - (Free Research) Read this paper for resources to help you determine how much powering and cooling the data center is costing your organization, and learn how the Hyper-V Server 2008 R2 can help reduce these requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Fixed Assets Management by Sage Software

May 2012 - (Free Research) <p>Fixed assets are extremely important components of your organization, so how well you manage them could have a strong impact on your business performance. In this expert resource, find seven questions and answers concerning best practices and proper management of your fixed assets.</p>
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Best Practices for Application Rationalization Podcast by HP

September 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains.
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Virtualization Essentials E-Book: Consolidating Servers in Three Phases by Dell, Inc. and Intel

August 2011 - (Free Research) Moving to a consolidated data center reduces the number of servers, which can minimize required investments in hardware, hardware maintenance charges, data center space costs and energy use. This e-book outlines a systematic approach you can use to server consolidation to ensure that your data center reaps all the benefits of virtualization.
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The Quest for the Perfect Order: Optimizing SAP® for Order-to-Cash Processing by Winshuttle, LLC

May 2012 - (Free Research) Achieving a perfect order in sales is essential to achieve a competitive advantage. Read this white paper to learn about the requirements and benefits of creating a perfect order and uncover strategies that are designed to help you.
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Virtualization Management and Standardizing The Delivery of VMs by Dell, Inc. and Intel

October 2011 - (Free Research) This expert presentation transcript describes one organization's approach to virtualization management, its primary drivers, and key components. Discover your various options for reclaiming resources and explore the benefits of standardizing around the delivery of VMs.
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Cloud Content Security: Understanding SaaS data protection by Mimecast

April 2012 - (Free Research) This expert e-guide examines the growing trend of SaaS security, or cloud-based security services. Learn about the pros and cons of adopting SaaS security in your organization.
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Integrating a Fixed Asset Management Solution with an ERP System by Sage Software

March 2012 - (Free Research) Watch this webcast to learn the benefits of integrating fixed asset management with your enterprise resource planning (ERP) software. Discover how this strategy can provide a positive impact on your books, reporting, tracking, access, and business functionality.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advanced Encryption Standard New Instructions by Dell, Inc. and Intel

May 2010 - (Free Research) Intel conducted tests on Web servers serving encypted data to quantify the benefits of AES-NI and found that AES-NI reduced computational overhead of encyrption by 50 percent. Continue reading this paper to learn more about the tests and results.
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Key strategies for overcoming virtualization and cloud computing management challenges by Dell, Inc. and Intel

March 2010 - (Free Research) Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers.
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Expert ways to maximize security in Exchange by Mimecast

May 2012 - (Free Research) This expert e-guide provides tips for maximizing Exchange security, including how to leverage the enhanced capabilities in Forefront Protection 2010. In addition, it reviews the 6 most commonly overlooked Exchange security vulnerabilities.
(EGUIDE) VIEW ABSTRACT | GO TO

Fixed Asset Management: Add-on or Dedicated ERP System?

by Sage Software

March 2012 - (Free Research) This guide illustrates precisely how Sage Fixed Assets integrates with enterprise resource planning (ERP) systems to provide businesses with the best of both worlds in fixed asset and financial management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: SQL Server Virtualization: What Your Organization Needs to Do to Prepare by Dell, Inc. and Intel

April 2012 - (Free Research) Are you still unsure if SQL Server virtualization is the best move for your organization? Or have you already decided to move forward with a virtualization initiative and don't know where to start? Read this expert e-guide to discover when virtualization is not a good idea, must-do checklist items for getting started, pitfalls to avoid, and more!
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Presentation Transcript: Data Center Consolidation Trends by Dell, Inc. and Intel

March 2012 - (Free Research) 2012 holds a lot of promise for today's data centers, with several new trends taking off at the same time. This presentation transcript follows the evolution of virtualization, cloud computing, and other recent technologies and projects the impact they will have on business infrastructures.
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