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Your search for keyword: Report Help Desk returned 843 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rebroadcast IBM Watson and Medical Records Text Analytics by IBM
March 16, 2012 - (Free Research) No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CCNA-Level Troubleshooting by Global Knowledge
November 22, 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apps that add business value by BlackBerry
April 05, 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Tap Into Existing Resources & Fuel Your Business Growth by Autotask Corporation
December 10, 2010 - (Free Research) The Habor Group designs and supports network infrastructures for small to medium businesses in the architectural industry. Read this case study to learn how Autotask provides single, cost effective solution for improving efficiency.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 14, 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Tips and Tricks Part 1 by Dell, Inc. and Microsoft
February 09, 2011 - (Free Research) Download this paper and learn 7 Tips and Tricks to make your Windows 7 transition seamless and make the most out of your new operating system. Learn things like shuffling through program windows, managing your windows, project display, multi-monitor window management, aero peeking your desktop, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP DV Labs Top Cyber Security Risks Report by Hewlett-Packard Limited
May 2012 - (Free Research) Major security breaches on Sony, RSA and increased hactivist activity in 2011 has brought a heighted awareness to the new era of threats. This report highlights some of the biggest risks organisations face today, providing a comprehensive view of the vulnerability threat landscape to help prioritise mitigation strategies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Yankee Group Mobile WAN Optimization Report by Riverbed Technology, Inc.
December 2009 - (Free Research) <p>This report introduces the concept of mobile WAN optimization and provides three case studies including RCM, PRTM and Einstein that highlight how this emerging technology can help IT departments achieve what previously appeared to be conflicting goals.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI and ETL - Process Management Pain Points by Cisco Systems, Inc.
February 2012 - (Free Research) Sound business intelligence (BI) reporting can be invaluable in helping your business peers make the best decisions for your company. Ensuring error-free, end-to-end integration of data between processes distributed throughout your organization, however, can be challenging. Learn how scheduling and process automation technologies can help.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the PMO: The IT perspective by ComputerWeekly.com
May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com
January 2011 - (Free Research) IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Global State of the PMO 2012 by ComputerWeekly.com
May 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.  
(IT BRIEFING) VIEW ABSTRACT | GO TO

Compliance/Audits by Sage Software
May 2012 - (Free Research) In this expert resource, find answers to six of your most pressing compliance and audit questions concerning fixed assets, financial reporting standards, tax filing, and more.
(EBRIEF) VIEW ABSTRACT | GO TO

Unify Voice, Video, Data, and Mobile Applications on Fixed and Mobile Networks by Cisco Systems, Inc.
March 2012 - (Free Research) Implementing the right management solution for your Unified Communications strategy is imperative to reaping all the benefits UC has to offer, as well as simplifying your UC environment, reducing TCO, and increasing user satisfaction.
(DATA SHEET) VIEW ABSTRACT | GO TO

Save Time and Simplify Management of your Mainframe Environment

 by CA Technologies.
January 2012 - (Free Research) <p>Maintaining proper control over your mainframe infrastructure can be a time-consuming task for IT professionals. This research report discusses new management capabilities you can leverage immediately to streamline this essential process so you can allocate your time to other important projects.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stress-Free Approach to Year-End Book Closing

 by Sage Software
February 2012 - (Free Research) Read this paper to uncover a system designed to reduce the time it takes to perform the year-end close process, help verify the proper tax liability, accurately convey the value of the fixed assets to be insured, and assist in the audit process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.
June 2009 - (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trust and security in the cloud by ComputerWeekly.com
February 2011 - (Free Research) This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Perceptions of business technology in the 21st century by ComputerWeekly.com
February 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

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