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Utilize analytics to drive customer satisfaction and retention by Infor CRM December 16, 2011 - (Free Research) Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Stop throwing away marketing dollars, key steps for online customer retention by Tealeaf November 04, 2010 - (Free Research) This webcast explains how without the right tools, organizations lack insight into why particular customers abandon or transactions fail, and the actionable data to be able to re-engage them. But with the right tools and strategies in place, companies can increase revenue and customer satisfaction at the same time. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Future of Business Collaboration by Citrix Online Go To Meeting January 16, 2012 - (Free Research) Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to realize the value of the Microsoft & SAP relationship through Duet Enterprise by Microsoft January 24, 2012 - (Free Research) Business users can benefit from unified and simplified access to the data and actions they need to increase their productivity and make nimble business decisions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Quickcast 2: The four main challenges of mobile applications by Hewlett-Packard Company January 23, 2012 - (Free Research) Today's enterprise reliance on mobile applications has some serious implications for functional, performance, security and operational testing. View this webcast to find strategies for addressing these four mobile challenges. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Anatomy of a Cloud-Based Recovery by SunGard Availability Services January 20, 2012 - (Free Research) Explore cloud-based Recovery as a Service (RaaS) in this webcast. Discover how Acacia Federal Savings Bank leveraged SunGard’s Recover2Cloud service to gain enhanced data protection, increased savings and lower risk. Watch this webcast for a walk-through of the full range of capabilities offered by SunGard’s Recover2Cloud service. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Industry Trends & Perspectives - Data Protection for Virtual Server Environments by Quantum Corporation August 2008 - (Free Research) This webcast by Quantum technologies highlights the challenges of integrating server virtualization into an existing computing environment and shows you solutions for dramatically improving the efficiency of your backup operation. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Automating GRC and Endpoint Compliance; Real-world Issues, Considerations, and Results by ForeScout Technologies, Inc. May 2011 - (Free Research) How can you improve security compliance AND save money? Through automation. Watch this webcast to hear a real-world story about how one organization is saving $400,000 per year by linking ForeScout Technologies’ NAC system to ArcSight’s SIEM platform. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc. December 2005 - (Free Research) This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Options for backup in Microsoft virtualization platforms: Best of products and processes by EqualLogic, Inc. January 2008 - (Free Research) This webcast will look at Windows-based features and options for performing backups, as well as the capabilities of other products such as Microsoft System Center Data Protection Manager. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Address all your CRM needs with one system by Infor CRM December 2011 - (Free Research) Read this paper to learn about a business-specific solution that is designed with forward-thinking brands in mind. With all industries considered and all accepts of selling considered from sales to customer relationship management, this new system may fit all of your needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to retain customer loyalty in the competitive retail market by Infor CRM January 2012 - (Free Research) Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deduplication -- Sorting through the Hype by LEGACY - DO NOT USE - Datalink. August 2008 - (Free Research) Attend this webcast, led by seasoned Datalink storage experts, to learn exactly what deduplication can do for you-what's real and what's hype. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtualization and backup: Technology advances and lessons learned by early adopters by EqualLogic, Inc. February 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz traces the role of backup in virtual environments, starting with the early adopters and moving to today's top backup methodologies. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers. (WEBCAST) GO TO WEBCAST

Extend Your Business Intelligence Enterprise Beyond the Firewall by Business Objects August 2007 - (Free Research) How do you share critical information with customers or partners outside your firewall? Delivering reports via email – or worse, by hand – is ineffective. This webcast shows how to securely distribute reports, dashboards, and documents over the web, segregate report viewing privileges, and connect to reports with live data through your firewall. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increase Your Company IQ with Web-Based Reporting by Business Objects August 2007 - (Free Research) Intranets and portals are too complex for everyone in your company to adopt - not to mention the costs to build and maintain them. This webcast explains how to store your critical business information in one location, share confidential information with the right people, and empower business users with the ability to access the data they need. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Sales Effectiveness In a Buyer’s Market by SAP America, Inc. December 2011 - (Free Research) This paper details the results of a survey of 160 firms with annual revenues of $250M or more conducted to determine whether their customer relationship management (CRM) software is addressing the changed and changing requirements of sales reps as they develop relationships and pursue opportunities in light of ever increasing buyer expectations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM February 2012 - (Free Research) This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years. (EGUIDE) VIEW ABSTRACT | GO TO

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. (EZINE) VIEW ABSTRACT | GO TO

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Connecting Customer Experience Management to Increased Revenue by Ektron, Inc. January 2012 - (Free Research) Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Webcast: Ensuring High Availability for Active Directory by Quest Software March 2011 - (Free Research) In this free Quest Software on-demand webcast, learn about the most comprehensive solution available to quickly and easily recover individual Active Directory objects and roll back attributes when data is accidentally changed - without taking AD offline. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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