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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Dell 12G White Papers: Why Dell for Oracle Decision Support Applications by Dell, Inc. and Intel
March 13, 2012 - (Free Research) This white paper explores the server requirements of today's critical applications and reveals key metrics used to monitor decision support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
(EZINE) VIEW ABSTRACT | GO TO

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

2011 DDoS Attacks: Top 10 Truths and Trends (Webinar) by Neustar®
April 13, 2012 - (Free Research) The risk of a DDoS attack only continues to grow as organizations increasingly rely on the Internet. In this webcast, gain insight to the top 10 truths and trends of DDoS attacks and how to prepare for them. Explore how and why attacks are launched, how attackers are shifting tactics and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

2011 DDoS Attacks: Top 10 Trends & Truths by Neustar®
March 09, 2012 - (Free Research) In this resource, explore the major DDoS trends that took place in 2011 and what to expect in 2012. View now to uncover 10 key trends that separate truth from industry myths to help you better prepare for what's to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Integrating E-Commerce with ERP Increases Revenue by Exact Software
March 20, 2012 - (Free Research) This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 05, 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Bring Speed and Predictability to Your Next Software Implementation by SAP America, Inc.
March 31, 2012 - (Free Research) <p>Read this paper to learn how SAP Rapid Deployment solutions offers companies a new model for their on-premise software, with an emphasis on time to value and low cost, with the flexibility to scale for future growth</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.
December 14, 2011 - (Free Research) Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Ways to Justify Prices and Rein in Costs with Enterprise Software by Epicor Software Corporation
May 10, 2012 - (Free Research) <p>Read this white paper to learn how medical manufacturers are using enterprise resource planning (ERP) software to reduce the costs of their operations as well as justify current prices to insurers based on success rates and patient value.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Turbocharge Analytics with Big Data and Data Virtualization by Composite Software
June 07, 2011 - (Free Research) As the fastest growing segment in the business intelligence software industry, analytics are red hot. This white paper introduces the big data analytics opportunity, big data integration challenges, and the data virtualization solutions that can address these challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Briefing: Handheld PCs, smart phones and mobile payments. by ComputerWeekly.com
April 23, 2012 - (Free Research) The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
(ASP)GO TO DETAILED REPORT

How Customer Insights Drive Dell Collaboration Solutions by Dell, Inc. and Intel
April 12, 2012 - (Free Research) <p>Increased travel costs have led many companies to look into collaboration technology for their organizations. This white paper examines the key capabilities of these tools and discusses the server architecture required to support them.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Price Shouldn’t Be the Final Factor When Investing in Manufacturing ERP Software: The Hidden Expenses Often Found in Low Cost ERP Systems by IQMS
March 16, 2012 - (Free Research) Access this resource to uncover potential concealed costs of manufacturing ERP software and the right questions you should ask to avoid ending up with a shoddy system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Outsource to Russia? by SolovatSoft
August 2008 - (Free Research) Why Outsource to Russia? How about scalable IT labor resources, low employee turnover, and reasonable prices. Do you need further convincing? The Read this white paper!
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing the ICT Dividend by ComputerWeekly.com
December 2011 - (Free Research) This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

HP Enterprise Cloud Services for SAP Applications: Reduce your IT investment and time to market with cloud-based application services by Hewlett-Packard Limited
January 2012 - (Free Research) Read this white paper to learn about Enterprise Cloud Services for SAP applications, scalable solutions offered on a three-month to multi-year contract on a pay-per-month, per-user, or per-instance pricing. Discover the many benefits these flexible services can offer your organisation. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Large-Scale Deployments with Servicemix 4 by FuseSource
March 2009 - (Free Research) Read this case study to learn how one growing Euopean retailer was able to migrate to an architecture that could support real-time delivery of shop data to the data center for processing and real-time communication of pricing events to its shops using open source integration software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Finance Organization in the new decade by SAP America, Inc.
December 2011 - (Free Research) As economic cycles go through the ebb and flow of recession and boom, the underlying drivers of financial transformation in business enterprises also change. This is evident in the focus and direction of senior finance executives who have successfully steered their organizations through periods of recessions and prosperity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Limited
January 2012 - (Free Research) Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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