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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.

(HARDWARE PRODUCT)

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Thetrainline.com: Datacentre Transformation by ComputerWeekly.com

May 29, 2012 - (Free Research) Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud.

(PRESENTATION)

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Microsoft Exchange Server: To Outsource or Not to Outsource by Bsafe Information Systems

November 2008 - (Free Research) Microsoft Exchange Server can bring to your company but the internal deployment delays, administrative complexity and cost of Exchange just isn’t practical.

(WHITE PAPER)

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Why Outsource to Russia? by SolovatSoft

August 2008 - (Free Research) Why Outsource to Russia? How about scalable IT labor resources, low employee turnover, and reasonable prices. Do you need further convincing? The Read this white paper!

(WHITE PAPER)

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How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems by McCabe Software, Inc.

April 2012 - (Free Research) <p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p>

(CASE STUDY)

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Evolving Security: 5 Reasons to Outsource Network Security Management in Today's Threat Environment by XO Communications

April 2012 - (Free Research) <p>Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape.</p>

(WHITE PAPER)

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CW+: Special report on SAP by ComputerWeekly.com

December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.

(WHITE PAPER)

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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

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Security Checklist by Mimecast

December 2011 - (Free Research) Access this exclusive security checklist to determine whether your needs are being met by your email security provider, and find out how you can get the value you deserve if you’re experiencing problems with outages, support issues or more.

(WHITE PAPER)

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Hartford Hospital - Reducing Costs While Enhancing Patient Care by Iron Mountain

March 2012 - (Free Research) This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it.

(CASE STUDY)

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Time to Rethink the IT Stack by ComputerWeekly.com

November 2011 - (Free Research) In this report Ovum calls for a rethink of the traditional IT technology stack, to ensure better interoperability and adaptability.

(ANALYST REPORT)

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Business Opportunity with CloudMail and Collaboration by CSC

January 2012 - (Free Research) Migrating their in-house email systems to the cloud is an option many businesses are actively pursuing. Discover how choosing a cloud-based email and collaboration suite can help your organization address costs, mobility, scalability, and more.

(WHITE PAPER)

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