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Your search for keyword: Operations Help Desk Systems returned 1957 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
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Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
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CCNA-Level Troubleshooting by Global Knowledge
November 22, 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apps that add business value by BlackBerry
April 05, 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
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New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
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Windows 7 Tips and Tricks Part 1 by Dell, Inc. and Microsoft
February 09, 2011 - (Free Research) Download this paper and learn 7 Tips and Tricks to make your Windows 7 transition seamless and make the most out of your new operating system. Learn things like shuffling through program windows, managing your windows, project display, multi-monitor window management, aero peeking your desktop, and more.
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New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 14, 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
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Security Management: Tips for Integrating Risk, Operations and Incident Management

 by RSA, The Security Division of EMC
March 28, 2012 - (Free Research) In this resource, uncover a security management framework, offering 4 steps to help you move your security management from a tactical stance to a more strategic and proactive, business-oriented approach. View now to explore how to master each step in business governance, security risk management, operations management and incident management.
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Post-Migration Best Practices: Exchange Environment Operation by Quest Software
April 11, 2011 - (Free Research) In this Quest white paper, discover best practices - straight from Industry experts Nelson Ruest and Danielle Ruest - to help you have a successful post-migration operation. Learn why you MUST have the same level of post-migration planning that you had for pre-migration, and discover four key aspects of post-migration management you must know.
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Understanding & Evaluating Mobile Printer Performance: How to Identify the Features and Factors That Set Mobile Printers Apart and Add Value in Real-world Operations by Intermec
May 11, 2011 - (Free Research) There’s more to printer performance than what’s listed on the product spec sheet. This white paper will help identify how features and other variables impact mobile printer performance in real-world operations.
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How to Manage System Center Operations Manager using Groups by Veeam Software
February 09, 2011 - (Free Research) Using groups effectively in Microsoft Operations Manager can customize the Operations Manager console for your users, provide more actionable alerting and can automatically react to changes in your environment. Read this white paper now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing the Benefits of Virtualization with Dell and Citrix by Dell | EqualLogic
December 2008 - (Free Research) Join us for this live eSeminar to learn important considerations in your virtualized server and storage environments.
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Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement.
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Unify Voice, Video, Data, and Mobile Applications on Fixed and Mobile Networks by Cisco Systems, Inc.
March 2012 - (Free Research) Implementing the right management solution for your Unified Communications strategy is imperative to reaping all the benefits UC has to offer, as well as simplifying your UC environment, reducing TCO, and increasing user satisfaction.
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Gartner: Three Phases to Improve Application Delivery Teams by F5 Networks
February 2012 - (Free Research) Most organizations with application performance issues haven't developed the process and organization to take advantage of application delivery technologies many already own. Gartner outlines three phases to help IT organizations deliver better application performance.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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SAS strengthens sales and streamlines global operation with Windows 7 on Dell client systems by Dell, Inc. and Microsoft
June 2011 - (Free Research) With organizations looking to deploy Windows 7 throughout their organization, IT pros need to know how to gauge the migration to allow for maximum benefits and opportunities throughout their IT shop. Check out this case study and explore how SAS Institute saw an immediate payback with their Windows 7 migration and more.
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Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.
May 2012 - (Free Research) This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.
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Pink Elephant Webcast: Will Dev and Ops EVER see eye to eye? by SERENA Software, Inc.
May 2012 - (Free Research) <p>Access this informative webcast to uncover an innovative resolution to the age-old development (dev) and operations (ops) divide. Discover an IT service management strategy that integrates dev and ops teams to promote collaboration through a method that is easy-to-use, offers end-to-end visibility, and takes a process-based approach.</p>
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Strategy Guide to Converged Infrastructure in the Branch Office by HP & Intel
July 2011 - (Free Research) This strategy guide will help IT decision-makers understand how converged infrastructure will facilitate such essential tasks as network support, stretching data storage resources, automating operations and streamlining systems management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.
November 2011 - (Free Research) Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization.
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2012 Network Management Trends by Cisco Systems, Inc.
March 2012 - (Free Research) The network is an ever-evolving aspect of your computing environment. Keeping up with the changes is vital to maintaining an efficient workplace, but can be a challenge for even the most experienced network manager. However, knowing what to expect in the coming year can help you try to stay ahead of the game.
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Predictive Maintenance for Manufacturing - How to improve productivity, minimize downtime and reduce costs by IBM
August 2011 - (Free Research) Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more.
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