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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
Virtualization Essentials E-Book: Consolidating Servers in Three Phases by Dell, Inc. and Intel
August 16, 2011 - (Free Research) Moving to a consolidated data center reduces the number of servers, which can minimize required investments in hardware, hardware maintenance charges, data center space costs and energy use. This e-book outlines a systematic approach you can use to server consolidation to ensure that your data center reaps all the benefits of virtualization.
5 Enterprise Asset Management (EAM) Steps to RCM by IFS
March 12, 2012 - (Free Research) Read this white paper to understand the importance of reliability-centered maintenance (RCM) and the five levels of enterprise asset management (EAM) development that you must achieve in order to reach effective quintessential asset management (QAM) and RCM.
CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
What is Virtualization? by Dell and VMware
May 01, 2009 - (Free Research) In the traditional IT approach, every new software application required a new server. This added costs to every project and deployment took days to weeks. This also drove server sprawl. Watch this demo for an animated explanation of how virtualization addresses common data center challenges.
E-Guide: Tips to further explore the benefits of virtualization by Dell and VMware
May 18, 2011 - (Free Research) When it comes to virtualization, budget planning is the key to success for any organization. This e-guide reviews why no matter what kind of cost saving benefits virtualization promises, having an established budget is essential to help with new purchases, ongoing support and software licensing costs.
White paper: EAM for Smarter Buildings by IBM
July 13, 2011 - (Free Research) This brief paper details IBM's options for asset management, beginning with long and short-term planning and continuing through deployment, monitoring, calibration and tracking. Read this now and learn why maintenance staff no longer must wait until a tenant complains or equipment actually breaks down to become aware of an issue.
PureSystems: What does it mean for IT software development? by IBM
April 11, 2012 - (Free Research) <p>For any business to stay competitive, they must get their products and services quickly and in a cost-effective manner. Luckily, a new, integrated system is helping organizations accomplish this goal. Read this white paper to learn more about this advanced platform and the beneficial features it offers your IT software development team.</p>
Clark Builders brings virtualization to the Arctic Circle Great White North by Citrix
December 31, 2011 - (Free Research) This case study describes how one company was able to leverage desktop and application virtualization to meet extreme mobility requirements while gaining additional benefits such as increased security, more efficient maintenance, centralized information and more.
Improving Data Center Performance through Virtualization of SQL Server Databases by Dell, Inc. and Intel
October 14, 2010 - (Free Research) Small and medium businesses need to support growth while wringing every ounce of value out of the investments they've already made. This paper looks at the benefits of virtualizing SQL Server databases, as well as how to get the most out of your virtual infrastructure.
Best Practices for Application Rationalization Podcast by HP
September 16, 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains.
IT Must Innovate to Meet Rising Business Expectations by Centennial-Software
July 2008 - (Free Research) Meeting business expectations can be tough, especially when trying to keep up with the dynamics of the IT industry. This white paper outlines today's top five ways to jumpstart your unified infrastructure management approach.
Maria Parham Medical Center - Meeting The Challenges of Long-Term Storage by Iron Mountain
March 2012 - (Free Research) This case study outlines the Maria Parham Medical Center's selection for its scalability, cost-efficiency and comprehensive management of all aspects of storage, maintenance and data restoration. They now have the peace of mind that all medical images in its PACS are safely archived and easily recoverable.
A Focused Look: How Payroll in a Comprehensive System Saves Time & Money by IQMS
February 2012 - (Free Research) In an effort to decrease maintenance costs from its legacy payroll system, full service manufacturer Wisconsin Plastics, Inc. (WPI) chose to implement the payroll and time and attendance modules offered by its enterprise resource planning (ERP) vendor. Read this case study to learn about the rapid return on investment that WPI experienced.
Gaining Competitive Differentiation from Business Intelligence by SAP America, Inc.
September 2009 - (Free Research) The need to access and evaluate key performance indicators (KPIs) to enable revenue growth, cost cutting and containment, product and service innovation, and risk management is driving organizations of all sizes to continue to adopt BI and analytics solutions at a rapid pace.
HP IRF Simplifies Networks and Operations by HP & Intel
January 2012 - (Free Research) In today’s IP networks, complexity translates quickly into direct cost as well as operational risk. HP has introduced their Intelligent Resilient Framework (IRF) as an answer to the need to reduce complexity and cost.
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