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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
How To Use Workflows In SharePoint by Global Knowledge
July 06, 2010 - (Free Research) In this white paper, we will discuss how SharePoint workflows work and how you can implement them to improve existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer.
Collaboration ITDC: RFP Technology Decisions Guide by SearchUnifiedCommunications.com
May 16, 2012 - (Free Research) Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.
Grow Your Business with Unified Communications and Telepresence by Polycom, Inc.
December 30, 2011 - (Free Research) <p>This report examines the business benefits Unified Communications (UC) can bring to your business and how your extended internal stakeholders – and your budget – can benefit from a broader UC strategy.</p>
How Customer Insights Drive Dell Collaboration Solutions by Dell, Inc. and Intel
April 12, 2012 - (Free Research) <p>Increased travel costs have led many companies to look into collaboration technology for their organizations. This white paper examines the key capabilities of these tools and discusses the server architecture required to support them.</p>
A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel
March 31, 2010 - (Free Research) This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth.
IT Decision Center on Business Collaboration Solutions - Q3: Security by SearchUnifiedCommunications.com
May 16, 2012 - (Free Research) Question three featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: What security controls do you offer? Find out what this vendor has to say by accessing their answer to this question now.
Enabling Analytics in SAP Systems with Microsoft BI by Microsoft
April 06, 2012 - (Free Research) <p>View this webcast to learn how to integrate your collaborative Microsoft environment with your SAP systems to create streamlined business intelligence (BI) and analytics, business process management (BPM), and enterprise content management (ECM) and data governance and compliance functions.</p>
12 Tips for Better Video Conferencing by Citrix
August 01, 2011 - (Free Research) Access this white paper to discover 8 reasons to consider video conferencing and 12 tips for improving the success of the video conferences you hold.
Manage Projects More Efficiently Using Online Meetings by Citrix
May 01, 2011 - (Free Research) <p>Through this white paper learn how the dynamic of project management is changing thanks to web conferencing. With between 60-70% of all employees now mobile, discover tips for improving project management strategies, and how to manage a mobile workforce. </p>
The Future of Unified Communication: What’s in Store? by Sprint
May 24, 2012 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020.
Director of technology offers executive leadership with friendly touch
by Dell and VMware
May 01, 2012 - (Free Research) Inside this exclusive podcast interview, hear how Paul Harder, director of technology of the nonprofit agency The Arc Greater Twin Cities, was able to act as an industry role model by taking advantage of the benefits of social media and foster positive relationships with the business.
The Avaya Collaborative Cloud by Avaya
March 30, 2012 - (Free Research) The next wave of cloud computing is upon us. In this resource, discover how you can combine collaboration and networking services to effectively build, deliver, use, and enhance communications in the cloud.
Introducing Avaya Collaborative Cloud by Avaya
April 30, 2012 - (Free Research) This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works.
How social media drives business success by ComputerWeekly.com
May 21, 2012 - (Free Research) <p>There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.</p>
Collaboration ITDC: Decision Time: Product Benefits and Tradeoffs by SearchUnifiedCommunications.com
May 16, 2012 - (Free Research) This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.
Collaboration ITDC: Assessing the Business/Technology Issue by SearchUnifiedCommunications.com
May 16, 2012 - (Free Research) In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.
Comparing VMware Zimbra with Leading Email and Collaboration Platforms by VMware, Inc.
December 01, 2011 - (Free Research) Navigating the email platform selection process can be a complex undertaking for IT professionals. This white paper takes a closer look at the messaging landscape and discusses key factors you cannot afford to overlook when deciding on an offering for your business.
Leveraging the Power of Video Conferencing for Business by Citrix
May 07, 2012 - (Free Research) Access this white paper to uncover the benefits of video conferencing in today’s highly mobile business environment. Discover the key-elements that make up a business-grade video conferencing system, how video conferencing adds to collaboration, and the ROI of video conferencing.
VX-X WAN Op Download by Silver Peak
February 2012 - (Free Research) Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.
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