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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 14, 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
Lending and Credit Solution Brief by ILOG, an IBM Company
April 2008 - (Free Research) This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.
Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
IT hiring activity and salary changes for 2010 by ComputerWeekly.com
February 2011 - (Free Research) Our IT division recruits permanent and contract professionals into financial servicesfirms, including investment banks, hedgefunds and asset managers, and companies inthe commerce and industry and professional services sectors. We recruit business technologists from support to CTO level.
Sybase Capital Markets Guide by Sybase, an SAP company
June 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
How one CIO leveraged private clouds for greater data security
by Dell, Inc.
March 2012 - (Free Research) Listen to this podcast with Christopher Perretta, executive VP and CIO of State Street Corp., the Boston-based financial services provider, as he discusses building an industrial-strength private cloud. Learn why the security and integrity of data is as valuable as currency in the banking business and why a public cloud wouldn't cut it.
Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
Need a Modern Alternative to Your Costly ERP Software? Look No Further by Workday
December 2011 - (Free Research) Traditional enterprise resource planning (ERP) systems are too heavy, too complex, and too expensive. Read this paper to discover an alternative ERP strategy that provides the agility, visibility and controls beyond basic accounting needed in today’s climate of constant change, increasing regulatory oversight, and instant information access.
Cloud Computing: A Silver Bullet for Finance? by Workday
February 2012 - (Free Research) Questions regarding security, performance, privacy, risks, and actual cost and value have kept CFOs and other finance leaders from making the leap to cloud services. This paper delves into some of the risks versus the rewards of the cloud delivery model and sets out to determine if cloud computing is truly the silver bullet for finance.
IT Jobswatch - Financial Services by ComputerWeekly.com
February 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
Leverage Cloud-Based Strategies to Boost Talent Management Initiatives
by Workday
December 2011 - (Free Research) Organizations that can gain visibility into the workforce, align it with important initiatives, and continually evaluate and optimize it put themselves in a position to succeed. Read this paper to learn how cloud-based HR and financial applications can provide the operational and strategic insight to improve and align workforce productivity.
Delivering Value with PeopleSoft Enterprise 9.1: Financial Management by Advent Global Solutions Inc.
October 2011 - (Free Research) <p>Whether you are looking to upgrade your current PeopleSoft software or implementing for the first time, this white paper provides a clear description of the value added benefits you can expect to see from PeopleSoft Enterprise Financial management 9.1.</p>
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