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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Smartphone market set to expand as vendors vie for position by ComputerWeekly.com
November 24, 2010 - (Free Research) The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the other. Barriers to entry are high for most players, owing to the global nature of the mobile industry and the consequent financial strength required to enter the market.
Mobile Apps Stores by ComputerWeekly.com
March 09, 2012 - (Free Research) Juniper Research analyses the growing market for mobile apps in this report extract.
Gartner: Deploying iPads on the corporate network by ComputerWeekly.com
March 16, 2012 - (Free Research) Tim Zimmerman, Gartner research director offers some practical advice to organisations wanted to use iPads on their corporate wireless networks.
Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
CW Special report on Capita by ComputerWeekly.com
April 23, 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
5 Tips for Getting the Most Out of Citrix XenDesktop 5.5 by Global Knowledge
March 08, 2012 - (Free Research) Businesses are turning to virtual desktops to deliver the security, mobility and ease of management they need. In this essential white paper, discover how your company can get the most out of your virtual desktop deployment with tips for optimizing Citrix XenDesktop 5.5.
A Window Into Mobile Device Security by Symantec Corporation
April 12, 2012 - (Free Research) This resource explores the security challenges of mobile devices and provides a review of the security models of the two most popular mobile platforms in use today – Android and iOS. View now to uncover the impact these devices will have as their adoption continues to grow within enterprises.
Do SAP’s Rapid Deployment Solutions Really Speed Time to Business Value? by SAP America, Inc.
March 31, 2012 - (Free Research) SAPinsider PROFILES magazine recently talked with Davis Bennett, Vice President of the Solution Delivery Center at SAP Consulting North America, about how SAP’s Rapid Deployment Solutions are creating a whole new way of driving value for SAP customers.
How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation
January 08, 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
The Evolving Threat Landscape by Juniper Networks, Inc.
September 02, 2011 - (Free Research) This paper surveys emerging threats, profiles theirhighly organized perpetrators, and reviews some of the revolutionary technologies that make these attacks so persistent and effective.
Eight threats your anti-virus won’t stop by Sophos, Inc.
August 04, 2010 - (Free Research) News headlines are a constant reminder that malware attacks and data leakage are on the rise. High-profile incidents that make big news might seem out of the ordinary. Yet businesses of every size face similar risks in the everyday acts of using digital technology and the internet for legitimate purposes.
HP DV Labs Top Cyber Security Risks Report by Hewlett-Packard Limited
May 23, 2012 - (Free Research) Major security breaches on Sony, RSA and increased hactivist activity in 2011 has brought a heighted awareness to the new era of threats. This report highlights some of the biggest risks organisations face today, providing a comprehensive view of the vulnerability threat landscape to help prioritise mitigation strategies.
Creating Community Within Your Business Partner Network by SAP America, Inc.
May 15, 2012 - (Free Research) This white paper discusses how on-demand solutions are revolutionizing business-to-business collaboration and how you can create community within your business partner network.
How social media drives business success by ComputerWeekly.com
May 21, 2012 - (Free Research) <p>There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.</p>
Unified Storage Simulator by Oracle Corporation
March 18, 2011 - (Free Research) Oracle's Unified Storage Simulator makes it possible to install and manage a virtual storage system on any laptop or desktop and experience the power of Open Storage.
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