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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Thetrainline.com: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research) Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud.
Federal BP Whitepaper "Your Network is the New Battlefield" by IBM
January 11, 2012 - (Free Research) Taking a proactive approach to information and network security is vital to combating the ever-increasing multitude of cybersecurity threats. Access today’s whitepaper to learn more about a flexible automation framework for continuous monitoring and management to help maintain network security.
Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com
May 01, 2012 - (Free Research) This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.
Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc.
March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.
Large Bank Turns to Bit9 for Virtual Desktop Protection by Bit9, Inc.
May 2012 - (Free Research) With concerns over their VDI-enabled ATMs and an expiring security solution, Stillwater National Bank and Trust company (SNB) needed a new option. In this case study, uncover why SNB decided to go with Bit9 Parity and how it enabled them to lock down their ATMs, PCs and servers and to protect from emerging threats.
Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.
November 2011 - (Free Research) Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization.
Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.
Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project.
Security-In-Depth Using Integrated Risk-Conscious Controls by Tripwire, Inc.
November 2011 - (Free Research) Most organizations seem stuck in the traditional castle-and-moat approach to security. This approach assumes there's a clear boundary between what's inside and outside the organization and that attacks come from external sources. Clearly today's threat environment requires a new approach.
The Security for Business Innovation Council (SBIC) report, 'Getting Ahead of Advanced Threats' by EMC Corporation
May 2012 - (Free Research) In an era of advanced threats, having greater situational awareness is vital for detecting and mitigating attacks. Unfortunately, most organizations lack the capability for intelligence gathering and analysis. In this comprehensive report, gain guidance from top security leaders on how to get ahead with intelligence-driven information security.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
GFI WebMonitor 2012 by GFI Software
March 2012 - (Free Research) Having Internet in the workplace – while a necessary feature – can cause two serious challenges: employee inefficiency and security threats. Rather than revoking Internet privileges, discover how you can properly manage and monitor Internet use, preventing these two issues.
Taking back control in today’s complex threat landscape by McAfee, Inc.
July 2011 - (Free Research) As today’s threats move away from mass attacks to more targeted ones, using a complex range of techniques to penetrate through traditional security measures, organizations must take a more proactive and preventative approach. This paper explores how integrity control plays a key role in defending networks with application and change control.
Hardware Load Balancing for Optimal Microsoft Exchange Server 2010 Performance by F5 Networks
February 2012 - (Free Research) Microsoft Exchange Server 2010 offers improved support scalability, reliability, and availability, but its changes do impact existing installations. Learn how to make a smooth transition and optimize performance based on Microsoft recommendations for highly available deployments.
IT in Europe - May 2012 by SearchNetworking.co.UK
May 2012 - (Free Research) <p>This May edition of <em>IT in Europe</em> explores the growing need for stronger NAC technology in the world of BYOD. Also learn about strategies for enterprise device management, the top European storage priorities, and much more! </p>
How to Choose a Managed Network Services Provider by MegaPath Inc.
May 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Securing Fixed Function Devices by McAfee, Inc.
May 2012 - (Free Research) While fixed-function devices such as point-of-sale (POS) systems, ATMs, mobile devices and more are subjected to the same threats and compliance requirements as regular endpoints, they also have their own innate security challenges. This paper uncovers a 3-pronged approach to securing fixed-function devices and how to effectively implement them.
HP FlexBranch Office Solution Transforming Branch Experience by HP & Intel
May 2011 - (Free Research) Branch office solutions based upon converged infrastructure can deliver higher levels of security to ensure data protection and prevent costly, damaging breaches. Read this set of documents to learn more about servers, storage and network resources can be safely shared without inhibiting system response and availability.
Advanced Authentication Goes Mainstream: Remote and Mobile Users are the Norm by CA Technologies.
May 2012 - (Free Research) As users demand more remote access using a variety of endpoints, organizations must implement advanced authentication solutions to ensure the protection of their business. This webcast explores the importance of implementing risk appropriate, multi-layered authentication, and the key factors to consider when selecting an approach.
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