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Top five tips for avoiding automation mistakes by CA Technologies. June 21, 2011 - (Free Research) Automation is sometimes seen as a cure-all for IT departments looking to cut costs, but IT pros who implement this technology need to be sure they apply it correctly to really save money. This e-guide from SearchDataCenter.com, explores which mistakes are common when it comes to implementing automation. (EGUIDE) VIEW ABSTRACT | GO TO

Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality by IBM September 11, 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Qos: What Is It? Why Do We Need It? by Global Knowledge December 2008 - (Free Research) QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving the SLM process in ITIL: Why it should be your priority by CA Technologies. December 2011 - (Free Research) The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Information Governance Online Symposium -- E-discovery and the Cloud by SearchCompliance.com November 2011 - (Free Research) The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Oracle Scorecard and Strategy Management by Oracle Corporation June 2011 - (Free Research) This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Wireless Networking 101 by Global Knowledge February 2010 - (Free Research) Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EVENT) VIEW ABSTRACT | GO TO

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc. January 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Princeton Design Guild: Construction Firm Keeps Payroll and Labor Costs by BlackBerry September 2011 - (Free Research) Access this case study to learn how a small firm synchronized the JobClock® System, an application that tracks time and attendance for every worker at the job site, with a mobile device to gain 24/7 access to their time-keeping system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The State of Database Management by IBM June 2008 - (Free Research) Data managers are concerned about managing the explosion of data, and are looking for ways to manage the process. In this survey from IDUG, learn about improving database performance and overall corporate performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Key to Successful Data Integration and Data Warehouse Initiatives in Healthcare by Cisco Systems, Inc. January 2012 - (Free Research) Organizational trust in data may be the single largest barrier to business intelligence (BI) success in the health care industry today. Access this resource to learn how an automated enterprise job scheduler and automated process optimization tools can ensure that your data is accurate and consistent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlled Explosion by Dell, Inc. November 2011 - (Free Research) Storing and managing ever-increasing amount of data presents a formidable business challenge. Midsized companies are particularly challenged, because they typically lack the resources to handle the deluge. You can’t stop the massivegrowth in data, but you can doa better job of managing it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Primer: Nuts and Bolts of Federated Identity Management by Ping Identity Corporation June 2011 - (Free Research) This white paper provides an introduction to leveraging user credentials securely through federated identity management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

A 3-Step Plan For Mobile Security by Websense, Inc. January 2012 - (Free Research) This resource identifies unique management controls and countermeasures that will allow your organization to implement a sound mobile security strategy that will cover both corporate and personal mobile devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 IT Skills and Salary Report by Global Knowledge March 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc. May 2004 - (Free Research) People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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