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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Gartner: Deploying iPads on the corporate network by ComputerWeekly.com
March 16, 2012 - (Free Research) Tim Zimmerman, Gartner research director offers some practical advice to organisations wanted to use iPads on their corporate wireless networks.
Sybase Capital Markets Guide by Sybase, an SAP company
June 15, 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.
November 2004 - (Free Research) The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours.
Overcoming challenges with data governance programs by DataFlux Corporation
April 2012 - (Free Research) This e-guide provides two articles from our award-winning editorial team on how to overcome data governance program issues and best practices for applying on-going data governance tactics.
Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
SQL Server 2008 Upgrade Series: Virtualization by Dell, Inc. and Intel
November 2009 - (Free Research) If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move.
Global Threat Report: July 2010 by ESET
August 2010 - (Free Research) Read this paper to get a full analysis of ESET’s ThreatSense.Net®, a sophisticated malware reporting and tracking system, which shows that the highest number of detections this month with almost 12.47% of the total was scored by the Win32/Conficker class of threat.
Expert tips for shop floor quality control by IQMS
April 2012 - (Free Research) This e-guide features two shop-floor quality-control articles from our award-winning editorial team. Read on to learn critical advice for increasing your manufacturing without compromising compliance or quality.
Ten Signs That You Need a Server by Dell, Inc. and Intel
December 2009 - (Free Research) If you'e a small or medium business owner with more than one computer, it's time to consider investing in a server. A server will keep your data secure and organized and will help you run your business more efficiently and professionally. If you've reached one of the 10 thresholds in this article, a server could do your business a world of good.
Global Threats Report Dec 2011 by ESET
January 2012 - (Free Research) The Global Threat Report offers a monthly overview of the most important cybersecurity issues facing the IT community today, offering informative articles, security tips, viral online resources, expert advice and opinions from ESET researchers, and the essential Top Ten Threats lists. Access now to learn how you can stay informed.
The Tangible Value of Virtualization by Dell and VMware
May 2009 - (Free Research) Read this article to learn how Dell has developed adaptive power management and worked with VMware to develop ways to autonomically and proactively power-down underutilized systems during off-peak times.
Cloud Development Digest Issue 1 by TheServerSide.com
February 2012 - (Free Research) This first issue of Cloud Development Digest, geared for Java developers, features the following three articles: "Java Platform as a Service Providers Vie for Developers’ Affection," "Cloud Architecture Key to Leveraging Cloud-Based Services," and "IaaS Management Tools and Test Cycles in the Cloud."
Vodafone anticipates and remediates IT issues faster with HP Business Service Management by Hewlett-Packard Limited
May 2012 - (Free Research) Get the power to anticipate IT issues - through proactive business insights that practically prevent issues, so that your organization can always perform better. During this video discussion, you'll hear the latest HP Business Service Management (BSM9.1) and how Vodafone realized 300% ROI within the first twelve months.
Real World Virtualization for Your Business by VMware, Inc.
April 2012 - (Free Research) The benefits of virtualisation are undisputed, yet many companies assume they lack the resources to deploy this technology. This ebook challenges this misconception and offers exclusive advice to help you jumpstart your virtualisation implementation.
Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project.
Ponemon Global Study on Mobility Risks by Websense, Inc.
February 2012 - (Free Research) With the proliferation of mobile devices only progressing, it’s important fully to understand this trend to know how to build a robust security strategy to mitigate risks. This resource uncovers key findings based on a survey of 4,640 IT pros, exploring the major security issues of mobility and what they are doing to effectively address them.
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