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Your search for keyword: Improvement IVR - telephone returned 88 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement by Actuate

March 15, 2012 - (Free Research) This white paper uncovers strategies for performance improvement through self-service business intelligence.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
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AC vs DC Power Distribution for Data Centers by APC by Schneider Electric

October 2010 - (Free Research) In this paper, you'll learn why high-efficiency AC will likely emerge as the dominant choice for data center power distribution. Topics covered include a review of the characteristics of AC & DC distribution, A mathematical model of the efficiency of two different AC distribution systems, and Why many of the DC benefits are unfounded.
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HP Business Service Management by Hewlett-Packard Company

February 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
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Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
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Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AQS, Inc. Major Software Delivery Lifecycle Improvements at AQS, Inc. with StarTeam by Micro Focus

May 2012 - (Free Research) When software company AQS, Inc. needed to build consistency in their source code management and automate change processes they leveraged a change and configuration management system. Read this case study to learn the benefits they were able to achieve.
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With Enhanced POWER7 Systems, IBM Raises the Ceiling, Again by IBM

March 2012 - (Free Research) This white paper outlines the current marketplace for UNIX systems on specialized architectures, outlining the challenges faced by CIOs who need a reliable vendor for their mission-critical data center. It examines the features and strengths of IBM's AIX on POWER7.
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Setting a Precedent for Success: Turner Padget effectively eliminates unplanned downtime and cuts server footprint by 50% with Dell solutions and VMware by Dell and VMware

April 2009 - (Free Research) Turner Padget Graham & Laney, P.A., a Columbia, South Carolina-based law firm with five locations throughout the state sought to consolidate legacy servers, improve availability for remote users, boost storage capacity and implement a new disaster recovery DR/BC strategy. Read this case study to learn about their new Dell and VMware solutions.
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Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company

April 2008 - (Free Research) This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose a Technology Platform that Drives Real Business Performance Improvement by Actuate

March 2012 - (Free Research) This white paper addresses the three main challenges integral to performance improvement and provides tips to help your organization overcome these obstacles and achieve success.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud-based services drive healthy revenue growth for Dutch application service provider by HP & Intel

October 2011 - (Free Research) Learn how PinkRoccade Healthcare (PRH) implemented a SaaS-based infrastructure to facilitate a high-speed and trustworthy deployment of healthcare applications that use cloud-based services.  PRH made substantial improvements through the use of cloud-based services to advance system management, resource allocation, and achieve data protection.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Your Top and Bottom Line with HCM by Workday

February 2012 - (Free Research) According to the Aberdeen Group, companies with human capital management reporting and analytics solutions in place achieved an 11% or more profit increase in 2011 as well as a 6% improvement in revenue per employee. Read this report to understand how this technology can help you improve top- and bottom-line performance and better manage costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What’s New in VMware vSphere 5: Performance by Dell and VMware

February 2012 - (Free Research) VMware vSphere 5.0 delivers enhanced performance and scalability to ensure that even the most resource-intensive applications can run on your cloud. Find out about the newest improvements that contribute to faster HA configuration times and failover rates, lower management operational latencies, and higher management operations throughout.
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E Is for Endpoint: Six Security Strategies for Highly Effective IT Professionals by Lumension

January 2012 - (Free Research) Security professionals know that effective endpoint protection calls for a layered, defense-in-depth approach. But endpoint security now requires a new way of thinking that goes beyond just battling threats to actually enable operational improvement. Read this whitepaper to learn the six steps you need to think different about endpoint security.
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Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation

June 2011 - (Free Research) While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.
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BlueWorks Live Brochure by IBM

April 2012 - (Free Research) Check out this resource center to learn about Blueworks Live, which allows you automate processes currently run by e-mail. Easily collaborate on tasks with co-workers across teams, departments and the entire organization, access communities focused on process improvement and create process blueprints to discover, map and document your processes.
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Solving Intel's Data Storage Growth Challenges by Intel

March 2012 - (Free Research) Intel IT faced rapid growth in storage demand, resulting in escalating storage costs. This paper explores the variety of techniques used to accommodate the growing demand for storage capabilities. Discover how they were able to achieve capital savings of USD 9.2 million while supporting significant capacity and performance improvements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vSphere Monitoring: 6 Reports You Might Be Missing by Veeam Software

July 2011 - (Free Research) Remember when virtualization was the hottest technology around? Back then, things were easy. Of course, those were virtualization’s early days, with low-hanging fruit and opportunities for improvement aplenty. But, then, something happened. Read on to learn more.
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