Virtualization | Enterprise Systems Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Process Management (BPM) | Business Planning | Customer Relationship Management (CRM) | Mobile Device Management | Social Networks and Community Management | Customer Data Integration | Enterprise Content Management (ECM)

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Harvey Nash CIO Survey: New Decade, New Opportunies? by ComputerWeekly.com April 01, 2010 - (Free Research) In this year’s report you will be able to see analysis presented on a global basis, compare trends across continents and explore country-by-country overviews. The results show that the CIO community is wrestling with significant pressures as the Great Recession fades into history and a new decade, with a new competitive landscape, emerges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OSPF Scaling and Summarization by Global Knowledge November 22, 2010 - (Free Research) This paper examines the usefulness and goal of summarization. These goals consist of conserving RAM, bandwidth and CPU by hiding information from some of the routers.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. (IT BRIEFING) VIEW ABSTRACT | GO TO

Virtualizing desktops during a Win 7 migration? Good idea or not? by Dell, Inc. and Intel April 27, 2011 - (Free Research) In this video discussion, get expert advice on the potential impacts and challenges of taking on a desktop virtualization implementation and Windows 7 migration simultaneously. (VIDEO) VIEW ABSTRACT | GO TO

Executive Brief Smarter Commerce is redefining value chain visibility by IBM November 17, 2011 - (Free Research) Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Adaptive Security Appliances: Which One is Right for You? by Global Knowledge January 19, 2011 - (Free Research) This white paper introduces you to the different models within the 5500-series family of Cisco ASAs and gives you an idea of how each would best be used. This guide will also give a brief overview of the licensing considerations for each of the models discussed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Right Foundation for Growing Global by SAP America, Inc. July 19, 2011 - (Free Research) This paper delves into the trend of aquiring and integrating a human capital management (HCM) application in order to aid in global growth. Continue reading to discover the advantages application integration can provide growing companies, as well as impressive cost-cutting results of HCM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com January 24, 2012 - (Free Research) In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. (EZINE) VIEW ABSTRACT | GO TO

Delivering an Identity Service through Virtualization  by Radiant Logic, Inc. April 06, 2011 - (Free Research) Delivering smarter security and more customized services are at the top of any IT agenda. Both would be easier and cheaper to achieve with a common infrastructure, in what we call an identity and context service. In this paper, we’ll address how such a shared service can serve these two very different IT initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Designing of Desktop Virtualization Architecture by Dell and VMware June 15, 2011 - (Free Research) Virtual desktop infrastructures is an initiative that many IT pros are familiar with, but when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This podcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Designing of Desktop Virtualization Architecture by Dell and VMware June 15, 2011 - (Free Research) IT pros have a general understanding of virtual desktop infrastructures. But when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This webcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more. (VIDEO) VIEW ABSTRACT | GO TO

How to embed innovation in the corporate culture by ComputerWeekly.com November 16, 2011 - (Free Research) This paper from Kurt Salmon identifies the common inhibitors to innovation and how to overcome them, and sets out some important principles that can help organizations establish innovation more firmly within their normal operations. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Security Translated: An Overview of Cisco ASA NAT and PAT by Global Knowledge February 24, 2011 - (Free Research) This white paper examines the real power of the Cisco ASA and its ability to combine variationsof NAT and PAT in advanced configurations. It also discusses both basic and advanced implementation examples and their relevant uses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint 2010 Document Sets: Better Ways To Manage Content by Global Knowledge November 22, 2010 - (Free Research) This paper examines the various benefits of using document sets. Document setsare an excellent solution that enables teams of users to handle multiple related documents as a group. All-in-all, document sets are designed to make your life easier from the perspective of maintaining and finding similar content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thinking About Moving to Service Delivery by CA Technologies. June 10, 2011 - (Free Research) While most organizations have been managing the components of IT, the future will be about service delivery and service portfolio management. What does that even mean? If you are involved in IT operations and support and simply want to get a handle on service delivery then this event is for you. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Adapt and Expand: SOA and BPM Planning by Oracle Corporation UK Ltd February 02, 2011 - (Free Research) What should IT professionals examine to reap the maximum potential of SOA and BPM? This paper looks at some critical areas of focus. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc. September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel March 2010 - (Free Research) This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiate Your Company with Complete CRM by Oracle Corporation February 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selling Through A Slump: An Industry-by-Industry Playbook to Help You Prepare for the Recovery by Oracle Corporation June 2009 - (Free Research) Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This E-Book is your industry-specific roadmap out of the economic slump. (EBOOK) VIEW ABSTRACT | GO TO

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc. March 2006 - (Free Research) The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Your Cloud, Your Business: Perspectives from Verizon and VMware by VMware, Inc. April 2011 - (Free Research) Like the idea of cloud computing but seek a provider that supports the applications you already have? How can you be sure you get the needed security with an external cloud? Learn how IT organizations can extend their virtualized environment to the secure Enterprise Cloud to improve business agility, ensure security and manage costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Frictionless IT: Self-Service Means Smarter, Faster, Cheaper Service Delivery by Dell, Inc. and Intel February 2011 - (Free Research) Many companies struggle with the execution of self-service IT. Join us for a 60-minute interactive Webcast that explores the potential inherent in self-service IT and offers solid advice and examples of how to get there. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Exchange Insider E-Zine vol. 11: Office 365, mobile devices, Exchange security by SearchExchange.com November 2011 - (Free Research) In this edition of the Exchange Insider E-Zine, explore how to migrate to Office 365, support mobile devices and protect your Exchange Server environment from the latest threats. (EZINE) VIEW ABSTRACT | GO TO

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