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One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
CCNA-Level Troubleshooting by Global Knowledge
November 22, 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
SearchSAP.com E-Guide: Optimizing your SAP HR Application Strategy by SAP America, Inc.
May 2012 - (Free Research) SAP recently released two new mobile apps aimed at increasing the scope of HR-related information that employees, executives, and managers can access outside the workplace. Read this expert e-guide to learn how to maximize the value of your HR initiatives by leveraging SAP’s new mobile technologies.
Driving Business Execution Through HR by SuccessFactors
April 2012 - (Free Research) This webcast examines methods for driving business execution through HR initiatives and how it can lead to increased revenues.
Apps that add business value by BlackBerry
April 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
Windows 7 Tips and Tricks Part 1 by Dell, Inc. and Microsoft
February 2011 - (Free Research) Download this paper and learn 7 Tips and Tricks to make your Windows 7 transition seamless and make the most out of your new operating system. Learn things like shuffling through program windows, managing your windows, project display, multi-monitor window management, aero peeking your desktop, and more.
The Cloud: When and Why? by SuccessFactors
April 2012 - (Free Research) <p>Read this white paper to learn the main reasons why companies are moving HR applications to the cloud and how they are evaluating their cloud options. Also discover the differences between cloud vs. on-premise strategies and the benefits of each.</p>
Get Your HR Department Back on Track in 5 Easy Steps
by Iron Mountain
March 2012 - (Free Research) Organizing, indexing and storing info is paramount to HR departments today. This paper offers up five best practices for elevated HR efficiency. Read this and learn why reducing paper, employing a hybrid approach based on both paper and digital records, and joining forces with a trusted partner can enable swifter and more efficient operations.
How to Build an HR Analytics Center of Excellence by SuccessFactors
April 2012 - (Free Research) <p>Read this white paper to learn how to justify investments in HR programs and technology through creating a HR analytics Center of Excellence (CoE) in three key steps. Learn the challenges you may encounter along the way, and quick tips for overcoming them.</p>
HR Best Practices: Delivering Strategic Value to the Enterprise by SAP America, Inc.
December 2009 - (Free Research) To be a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges. Read this IDC white paper to learn how to achieve excellence in HR by focusing consistency, integration, insight, responsiveness, and agility.
Key Considerations for Federal Workforce Planning - 2012 by SuccessFactors
April 2012 - (Free Research) With shrinking budgets and a number of employees set to retire, federal HR directors are having trouble with workforce planning. This white paper discusses how cloud-based workforce analytics and planning technologies can resolve these issues and help you regain control of workforce management.
Best Practices Related to Workforce Technologies by SuccessFactors
April 2012 - (Free Research) <p>Watch this webcast to uncover HR research results that highlight tips and best practices for HR technologies including change management, user experience work, and levels of integrity.</p>
From HR Manager to HCM Strategist in 4 Easy Steps by Ultimate Software
February 2012 - (Free Research) Human resource (HR) departments have learned that the key to elevating their strategic capabilities is through a strong business intelligence (BI) infrastructure. Read this white paper to learn the four easy steps to transition from being an HR manager to a human capital management (HCM) strategist.
Reporting & Workforce Intelligence eGuide for HR by Ultimate Software
February 2012 - (Free Research) With proper business intelligence (BI) tools, human resources (HR) is empowered to gain insight into the company's workforce and thus improve overall business efficiency and financials. Read this e-guide for tips on making the most of your workforce data to make educated business decisions.
Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
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