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Your search for keyword: Help Desk Directories returned 585 results.
 
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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
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One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
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CCNA-Level Troubleshooting by Global Knowledge
November 22, 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting.
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New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company
May 10, 2012 - (Free Research) Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.
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Apps that add business value by BlackBerry
April 05, 2012 - (Free Research) Not having an effective mobility strategy in place can put personal and business data at risk. This webcast examines new BlackBerry tools and features you can leverage immediately to strengthen security and empower users.
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Windows 7 Tips and Tricks Part 1 by Dell, Inc. and Microsoft
February 09, 2011 - (Free Research) Download this paper and learn 7 Tips and Tricks to make your Windows 7 transition seamless and make the most out of your new operating system. Learn things like shuffling through program windows, managing your windows, project display, multi-monitor window management, aero peeking your desktop, and more.
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Fairfax Water: Gaining Deeper Insight into Service Quality and Costs to Deliver Superior IT Support by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to discover the solution that Fairfax Water implemented to eliminate manual tracking and handling of IT service requests and gain deeper insight into service quality, costs, and other metrics within its SAP environment.
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Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
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Webcast: Ensuring High Availability for Active Directory by Quest Software
March 2011 - (Free Research) In this free Quest Software on-demand webcast, learn about the most comprehensive solution available to quickly and easily recover individual Active Directory objects and roll back attributes when data is accidentally changed - without taking AD offline.
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Podcast: Windows Server 2008 R2: Active Directory, Group Policy and the NEW Terminal Services by Dell and Microsoft
November 2009 - (Free Research) This podcast explores the key changes made to Windows Server 2008 R2 in Active Directory, Group Policy and Terminal Services. Discover how your organization can leverage these improvements for reduced costs, increased control and improved efficiency.
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What’s New in Windows Server 2008 R2: Active Directory, Group Policy and Terminal Services by Dell and Microsoft
December 2009 - (Free Research) In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services.
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Windows Server 2008 R2: Active Directory, Group Policy and the NEW Terminal Services by Dell and Microsoft
November 2009 - (Free Research) This webcast explores the key changes made to Windows Server 2008 R2 in Active Directory, Group Policy and Terminal Services. Discover how your organization can leverage these improvements for reduced costs, increased control and improved efficiency.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Integrating Active Directory Users with Remote VPN Clients on a Cisco ASA by Global Knowledge
December 2010 - (Free Research) This white paper examines how to configure an ASA to leverage AD for remote connectivity. Your users will appreciate the ability to connect in to your internal network to access programs and data with the same user name and password credentials as they do when they are in the office. VPN access via the public Internet is very secure and reliable.
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AD to LDAP Through Virtualization by Radiant Logic, Inc.
January 2012 - (Free Research) Most enterprises already have a heavy investment in Active Directory. Find out how your business can leverage AD for a more efficient and responsive identity management system.
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Fine-Tuning Windows Servers for Performance by Dell, Inc. and Intel
June 2011 - (Free Research) Simple adjustments to server settings and parameters can have a huge affect on performance. A properly designed Active Directory will also make a difference. With the right tuning and server management tactics, you can keep your data center humming at peak performance. Check out these lessons to find out how.
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E-Guide: Expert guide to secure your Active Directory by Dell and Microsoft
November 2011 - (Free Research) This expert e-guide from SearchWindowsServer.com offers advice for planning and designing an effective security strategy. Find out why it is important to also secure Group Policy settings and learn how managed service accounts boost server security in R2.
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New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 2010 - (Free Research) There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
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Post-Migration Best Practices: Exchange Environment Operation by Quest Software
April 2011 - (Free Research) In this Quest white paper, discover best practices - straight from Industry experts Nelson Ruest and Danielle Ruest - to help you have a successful post-migration operation. Learn why you MUST have the same level of post-migration planning that you had for pre-migration, and discover four key aspects of post-migration management you must know.
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How to Prove, Identify and Establish Trust in E-Business by Quest Software
March 2008 - (Free Research) This technical brief explains how you can prove the identity of the other party in an e-transaction or exchange of information and also describes why Quest’s Defender is an excellent solution to help you accomplish this.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dependable, Intelligent: Intel® Xeon® Processor Based Servers by Dell, Inc. and Intel
May 2012 - (Free Research) Intel processors provide the performance you need to move forward with cloud computing, virtualization and consolidation. Use this guide to find out which Intel processor-based server can best meet the needs of your applications and users.
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Get a Head Start with Virtualization-Ready Infrastructure by Dell, Inc.
May 2012 - (Free Research) Discover how your business can successfully virtualize its data centers while saving valuable time, money and resources with a pre-engineered infrastructure.
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Introducing the Intel® Xeon® processor E5-2600 product family— the heart of flexible, efficient, and highly versatile datacenters by Dell, Inc. and Intel
May 2012 - (Free Research) Discover how you can boost server performance by up to 80% and reduce latencies by 30% by adopting the latest Intel Xeon processors. Decide which processor is right for your needs in this brief comparison guide.
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Xeon E5: Intel Integrated I/O by Dell, Inc. and Intel
May 2012 - (Free Research) Discover how Intel Xeon E5 processors significantly improves I/O performance, reduces latency, and reduces system power usage in this brief video.
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DataNAS XP by Excel Meridian Data, Inc.
The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses. 
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