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The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
SearchSAP.com E-Guide: SaaS Strategies for SAP by SAP America, Inc.
May 09, 2012 - (Free Research) <div>
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<p>Software as a Service (SaaS) offers a low-cost, non-physical server platform alternative to on-premise application deployments. In this expert e-guide discover why small and midsize enterprises are attracted to the SaaS ERP and CRM deployment model and how SAP offers a range of products to cater to this need.</p>
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Top considerations for implementing SaaS ERP by Plex Systems
April 09, 2012 - (Free Research) Read this expert e-guide to find best practices for integrating cloud-based customer relationship management (CRM) applications with on-premise ERP systems.
The Future of Unified Communication: What’s in Store? by Sprint
May 24, 2012 - (Free Research) This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020.
How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation
April 2011 - (Free Research) E-sellers must personalize their customer interactions. Recent studies show that personalization is a highly effective method for increasing consumer lifetime value for online sellers. It can have a direct and positive impact on the core metrics that make up e-commerce success: loyalty, conversion, retention, and average order size.
Life Critical Networks for 21st Century Healthcare by SearchHealthIT.com
August 2011 - (Free Research) Because of the lifesaving nature of the networked devices, healthcare facilities need networks that are different than ordinary businesses. The network has to be designed to never go down, to accommodate fluctuating workloads and a variety of other requirements. Access this e-guide to learn more about the importance of healthcare networks.
IT in the Electronic Hospital by SearchHealthIT.com
August 2009 - (Free Research) The federal government’s push for electronic healthcare records has made compliance and data security even more pressing. This e-guide offers a look at where healthcare IT leaders should begin, and what they should watch out for as they move to embrace the HITECH Act, HIPAA and other initiatives.
Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
Differentiate Your Company with Complete CRM by Oracle Corporation
February 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
Health Information Exchange (HIE) and Analytics moving Healthcare Forward by InterSystems Corporation
April 2012 - (Free Research) This expert E-Guide from SearchHealthIT.com examines the current state of health information exchange (HIE). topics discussed include the standardization of health data across disparate networks, keeping patient data secure and resolving the needs of competing hospitals.
The value of mobile and social to CRM by ComputerWeekly.com
March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
Storage for Electronic Health Care Systems by SearchHealthIT.com
August 2011 - (Free Research) With all of the uncertainty surrounding electronic health records, one thing is for sure: Healthcare facilities will be storing more data, with more protection and for a longer period of time. In this e-guide, learn how to accomplish comprehensive patient data storage without breaking the bank.
Working the Way Salespeople Work by Oracle Corporation
September 2008 - (Free Research) Read this white paper to learn how SaaS implementations of CRM provide an entry point to data that more directly serves salespeople's needs with easy-to-use solutions that help them increase productivity and drive more revenue.
Getting the PACS archive and EHR systems to talk to each other by Ciena
June 2011 - (Free Research) Complying with the HITECH Act involves the exchange of data -- such as medical images -- across interoperable systems. Unfortunately, opening up proprietary images enterprise-wide to patients and their physicians can be complex. Inside this expert e-guide, learn how to plan ahead for this process with preparation and testing strategies.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation
January 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
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