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Your search for keyword: Expense Call Center returned 650 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation
January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Restore the IT Innovation Engine with Cisco Unified Data Center by Cisco Systems, Inc.
May 23, 2012 - (Free Research) <p>This white paper examines how data center costs fit into overall IT spending. Find out why virtualization and cloud computing call for a holistic approach that unifies management of networking, storage, and security resources.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight
April 2008 - (Free Research) Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing EDA Throughput with New Intel Xeon Processor E5-2600 Product Family by Dell, Inc. and Intel
April 2012 - (Free Research) <p>Purchasing new hardware may seem counterintuitive to reducing data center power costs. But server upgrades can enable significant energy savings. Learn about various hardware configurations and their key performance characteristics here.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualized Enterprise Storage for Flexible, Scalable Private Clouds by Dell, Inc.
April 2012 - (Free Research) <p>Featuring a virtualized, enterprise storage architecture and tight integration with VMware software, the Dell Compellent Storage Center SAN helps boost IT agility by efficiently scaling to meet the needs of growing private cloud deployments. Read this white paper to learn more.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Free Patch Management Tools Could Cost You More by Lumension
January 2012 - (Free Research) This white paper explores why so-called "free" patch management solutions could really end up costing your organization more in the long run.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
(ASP)GO TO DETAILED REPORT

The high cost of not upgrading your servers by HP & Intel
May 2012 - (Free Research) This resource demonstrates how a buy-and-hold strategy can add data center costs that many of today’s enterprises simply can’t afford. Read on to learn more about server replacement cycles and the ongoing operational costs of holding on to legacy hardware platforms long past their recommended life-cycle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhanced Server Protection by McAfee, Inc.
May 2012 - (Free Research) Server performance fuels business performance. Servers also store and use your company’s most valuable and sensitive information. These two facts pose a dilemma for data center and security managers: should they maximize server protection at the expense of performance or optimize server performance and risk a serious security breach?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A 2U Server Designed to Accomodate Performance Spikes while Minimizing Power Costs

 by Dell, Inc. and Intel
March 2012 - (Free Research) Many companies struggle to find a server that can maximize uptime, support complex workloads, and minimize power costs. This video examines a recommended server architecture that meets these and other data center needs while increasing the efficiency of your virtual environment.
(VIDEO) VIEW ABSTRACT | GO TO

Standardization and Modularity in Network-Critical Physical Infrastructure by APC by Schneider Electric
February 2009 - (Free Research) Standardization and its close relative, modularity, create wide-ranging benefits in NCPI that streamline and simplify every process from initial planning to daily operation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Go Green with Ease: Five Steps for Small IT Shops by Cisco Systems, Inc.
February 2009 - (Free Research) Smart information technology (IT) practices reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Solving the Datacenter Space, Power, and Cooling Crunch: Sun Server and Storage Optimization Techniques by Oracle Corporation
March 2010 - (Free Research) Limited space, power, and cooling capacity have led many organizations to recognize that capital and operating expenses for datacenters have become an increasing part of their budgets. Read this paper to learn about the range of technologies that can help you drive more efficiency in your datacenter.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Solving the Datacenter Space, Power, and Cooling Crunch: Sun Server and Storage Optimization Techniques by Oracle Corporation
March 2010 - (Free Research) Limited space, power, and cooling capacity have led many organizations to recognize that capital and operating expenses for datacenters have become an increasing part of their budgets. Read this paper to learn about the range of technologies that can help you drive more efficiency in your datacenter.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power and Cooling Benefits of Hyper-V Server 2008 R2 by Dell, Inc. and Intel
November 2010 - (Free Research) Read this paper for resources to help you determine how much powering and cooling the data center is costing your organization, and learn how the Hyper-V Server 2008 R2 can help reduce these requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power and Cooling Benefits of Hyper-V Server 2008 R2 by Dell, Inc. and Intel
October 2010 - (Free Research) Read this paper for resources to help you determine how much powering and cooling the data center is costing your organization, and learn how the Hyper-V Server 2008 R2 can help reduce these requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Costs in the Data Center with Windows Server 2008 R2, Through Extended Hardware Life   by Dell, Inc. and Intel
May 2010 - (Free Research) Most IT organizations are still looking for ways to cut costs in this economy. One way is to extend hardware life in the data center.  In this videocast, learn why this strategy is especially valuable to SMBs.
(VIDEO) VIEW ABSTRACT | GO TO

CW+: Quocirca Report: How to automate your expenses – a guide for higher education and universities by ComputerWeekly.com
November 2010 - (Free Research) Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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