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Your search for keyword: Examples Customer Service In returned 1890 results.
 
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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
(EZINE) VIEW ABSTRACT | GO TO

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Dell 12G White Papers: Why Dell for Oracle Decision Support Applications by Dell, Inc. and Intel
March 13, 2012 - (Free Research) This white paper explores the server requirements of today's critical applications and reveals key metrics used to monitor decision support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

2011 DDoS Attacks: Top 10 Truths and Trends (Webinar) by Neustar®
April 13, 2012 - (Free Research) The risk of a DDoS attack only continues to grow as organizations increasingly rely on the Internet. In this webcast, gain insight to the top 10 truths and trends of DDoS attacks and how to prepare for them. Explore how and why attacks are launched, how attackers are shifting tactics and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

2011 DDoS Attacks: Top 10 Trends & Truths by Neustar®
March 09, 2012 - (Free Research) In this resource, explore the major DDoS trends that took place in 2011 and what to expect in 2012. View now to uncover 10 key trends that separate truth from industry myths to help you better prepare for what's to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 14, 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc.
January 20, 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation
March 18, 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 10, 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com
February 20, 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

IPV6 Transition – Why the rush ? by ComputerWeekly.com
December 01, 2011 - (Free Research) This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Cognos Business Intelligence for Report Authors by IBM
May 04, 2012 - (Free Research) This webcast shows the features of IBM Cognos Business Intelligence for report authors, detailing how the author can create, manage and analyze a professional report easily accessible by any manager on or off the network. Discover how to use the interactive dashboards, create color-coded charts, integrate external data with platform data and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

4 Keys to Aligning Your Business and IT Efforts by SAP America, Inc.
December 31, 2009 - (Free Research) When embarking on any business effort — an IT project, for example — strategy and planning should go hand in hand. A comprehensive project plan lacks value unless you align it with a solid strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamline Your Data Center with DCIM Tools

 by APC by Schneider Electric
March 20, 2012 - (Free Research) This talk covers, through a series of examples, how data centre infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Global lessons in eHealth implementation by ComputerWeekly.com
April 02, 2012 - (Free Research) This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.
(JOURNAL ARTICLE) GO TO

Cisco IOS Command Shortcuts by Global Knowledge
November 22, 2010 - (Free Research) This white paper contains some tips and shortcuts showing you how the addition of parameters to these Cisco IOS commands will make your life easier.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying BranchCache: A How -To Guide by Global Knowledge
January 10, 2011 - (Free Research) This paper examines the benefits of Microsoft's BranchCache solution to allows branch office workers to cache content obtained from head office file and web servers locally.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.
November 2004 - (Free Research) The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Re-architecting Your Virtual Environment: Solutions to virtual infrastructure challenges by LEGACY - DO NOT USE - Insight and Sun Microsystems, Inc
July 2008 - (Free Research) In this final session, Wolf discusses application selection, focusing on using chargebacks to counter physical storage challenges. He gives network architecture examples, offers some CPU considerations, and tackles issues with heterogeneous VM management.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

10 Ways Malicious Code Reaches Your Private Network by Global Knowledge
July 2010 - (Free Research) As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practice Guidelines for SAP Solutions on VMware® Infrastructure by VMware, Inc.
October 2008 - (Free Research) This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hyper-V Server 2008 R2: Free Virtualization without a Server Operating System by Global Knowledge
February 2011 - (Free Research) This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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