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Optimizing Service Delivery in the Cloud
by CA Technologies.
September 01, 2011 - (Free Research) Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions.
Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Limited
January 09, 2012 - (Free Research) Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.
Leveraging the Cloud to Rapidly Develop Services by Hewlett-Packard Company
May 08, 2012 - (Free Research) <p>This video discusses how one non-for-profit organization set out to improve the way they delivered services to users. Learn how the cloud helped them to cost-effectively achieve this goal and enabled them to provide significant advantages to their customers.</p>
Cloud Computing Use Case: Improving Supply Chain Visibility by Hewlett-Packard Company
May 09, 2012 - (Free Research) Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
Increase network insight to improve business critical applications delivery by Cisco Systems, Inc.
October 31, 2011 - (Free Research) Visibility into your network and applications is vital to ensure a consistent and cost-effective delivery of services to your end-users. Access this whitepaper to learn about software that can help you gain this vital visibility and make your network more efficient.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Do SAP’s Rapid Deployment Solutions Really Speed Time to Business Value? by SAP America, Inc.
March 31, 2012 - (Free Research) SAPinsider PROFILES magazine recently talked with Davis Bennett, Vice President of the Solution Delivery Center at SAP Consulting North America, about how SAP’s Rapid Deployment Solutions are creating a whole new way of driving value for SAP customers.
Improving business performance through new IT service delivery models by ComputerWeekly.com
January 07, 2011 - (Free Research) Collaborative technology can reshape relationships within organisations, across supply chains and with customers. This report looks at how trends such as cloud computing, mobility and collaboration will improve IT service delivery across all aspects of business operations.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Evolution of Desktop Services Delivery by Intel
June 13, 2011 - (Free Research) End-user computing is changing dramatically. New challenges in productivity, security and licensing are happening simultaneously. Access this white paper to learn why a centralized, end-user computing model is the most effective way for handling this growing set of changes.
Empower IT with an Enterprise Network Management Portfolio by Cisco Systems, Inc.
January 25, 2012 - (Free Research) This is an outline of the features and benefits of a portfolio of management products to help your IT department more effectively manage their networks and the services delivered.
One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Services Anywhere - By Design by HP & Intel
May 16, 2012 - (Free Research) By now you've heard all about what the can cloud offer, but before you jump the gun, you must also consider the risks that this infrastructure model can introduce. This white paper examines a new cloud system that enables a hybrid approach so you can enjoy the cloud without compromise.
Gartner: Three Phases to Improve Application Delivery Teams by F5 Networks
February 17, 2012 - (Free Research) Most organizations with application performance issues haven't developed the process and organization to take advantage of application delivery technologies many already own. Gartner outlines three phases to help IT organizations deliver better application performance.
Defining a Framework for Cloud Adoption by IBM
July 29, 2010 - (Free Research) Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy.
Delivering Efficiency: Streamlining Pick-Up and Delivery in the Post & Parcel Industry by Intermec
May 12, 2011 - (Free Research) Today’s post and parcel organizations have been drastically affected in recent years by rising costs and shifting requirements. This white paper discusses an error-reducing solution that eliminates costly, advancement barring problems and can help the postal workforce experience increased efficiency and productivity.
Roadmap for Effective Performance Monitoring at a Reduced Cost by Neustar®
March 14, 2012 - (Free Research) This white paper provides a road map for Web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision making for Internet services.
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