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Your search for keyword: Customer Service - Improvements returned 1146 results.
 
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Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 10, 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Become a social business on the cloud IBM SmartCloud for Social Business collaboration services by IBM
April 16, 2012 - (Free Research) This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.
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BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement by Actuate
March 15, 2012 - (Free Research) This white paper uncovers strategies for performance improvement through self-service business intelligence.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Business Service Management by Hewlett-Packard Company
February 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight
June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nimble employers turn to agile project management by ComputerWeekly.com
November 2010 - (Free Research) In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation
June 2011 - (Free Research) While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Improving Contact Data Quality by Experian QAS
May 2012 - (Free Research) In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.
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SQL Server Insider E-Zine - Volume 2 by SearchSQLServer.com
May 2012 - (Free Research) Are you going to upgrade to SQL Server 2012? This edition of SQL Server Insider sets out to help you decide whether the investment is worth it or not. Read this edition to learn if several IT pros are going to upgrade and why, how this release will affect the database marketplace and pros and cons of actually upgrading.
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IBM Business Process Manager -- A single, comprehensive BPM platform that easily scales from project to enterprise-wide programs by IBM
April 2012 - (Free Research) Read this white paper to learn all about IBM Business Process Manager V7.5, including the essential product features and functions, including information about migration and entitlements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

With Enhanced POWER7 Systems, IBM Raises the Ceiling, Again by IBM
March 2012 - (Free Research) This white paper outlines the current marketplace for UNIX systems on specialized architectures, outlining the challenges faced by CIOs who need a reliable vendor for their mission-critical data center. It examines the features and strengths of IBM's AIX on POWER7.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Setting a Precedent for Success: Turner Padget effectively eliminates unplanned downtime and cuts server footprint by 50% with Dell solutions and VMware by Dell and VMware
April 2009 - (Free Research) Turner Padget Graham & Laney, P.A., a Columbia, South Carolina-based law firm with five locations throughout the state sought to consolidate legacy servers, improve availability for remote users, boost storage capacity and implement a new disaster recovery DR/BC strategy. Read this case study to learn about their new Dell and VMware solutions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Process Management with a Competitive Edge: Implementing Transparent, Agile, and Consistent Business Process Management by ILOG, an IBM Company
April 2008 - (Free Research) This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Cloud-based services drive healthy revenue growth for Dutch application service provider by HP & Intel
October 2011 - (Free Research) Learn how PinkRoccade Healthcare (PRH) implemented a SaaS-based infrastructure to facilitate a high-speed and trustworthy deployment of healthcare applications that use cloud-based services.  PRH made substantial improvements through the use of cloud-based services to advance system management, resource allocation, and achieve data protection.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc.
March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve Your Top and Bottom Line with HCM by Workday
February 2012 - (Free Research) According to the Aberdeen Group, companies with human capital management reporting and analytics solutions in place achieved an 11% or more profit increase in 2011 as well as a 6% improvement in revenue per employee. Read this report to understand how this technology can help you improve top- and bottom-line performance and better manage costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI with SQL Server 2008 R2 by Dell, Inc. and Intel
August 2010 - (Free Research) SQL Server 2008 R2 has been labeled a BI release because of its new features for business intelligence. In this interactive classroom, industry expert Don Jones explains the improvements made to existing SQL Server BI features like SSRS. Learn about the benefits of self-service BI and Master Data Services. Then take a quiz to test your knowledge.
(RESOURCE CENTER) VIEW ABSTRACT | GO TO

Solving Intel's Data Storage Growth Challenges by Intel
March 2012 - (Free Research) Intel IT faced rapid growth in storage demand, resulting in escalating storage costs. This paper explores the variety of techniques used to accommodate the growing demand for storage capabilities. Discover how they were able to achieve capital savings of USD 9.2 million while supporting significant capacity and performance improvements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vSphere Monitoring: 6 Reports You Might Be Missing by Veeam Software
July 2011 - (Free Research) Remember when virtualization was the hottest technology around? Back then, things were easy. Of course, those were virtualization’s early days, with low-hanging fruit and opportunities for improvement aplenty. But, then, something happened. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation
September 2011 - (Free Research) This IDC study assesses the capabilities of business process platform vendors to support midrange to complex process improvement scenarios.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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