Human Capital Management
REGISTER| SIGN IN| HELP| HOME
Browse
Project Tools
About Us
For Vendors
Search by:   
Search
  Advanced Search >    Search within results  

Your search for keyword: Contact Center Case returned 722 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Search Results 1 - 25 of 483 | Next Page
Too many results? Filter by:
Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation
January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 25, 2012 - (Free Research) This paper outlines the five fundamentals for a successful FCR program.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Avaya Collaborative Cloud by Avaya
March 30, 2012 - (Free Research) The next wave of cloud computing is upon us. In this resource, discover how you can combine collaboration and networking services to effectively build, deliver, use, and enhance communications in the cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introducing Avaya Collaborative Cloud by Avaya
April 30, 2012 - (Free Research) This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

6 Steps to Enterprise Resource Planning Implementation Success by IFS
January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How One Bank Improved Their Crisis Management Communications by BlackBerry
April 2012 - (Free Research) <p>In this case study, learn how a bank improved their crisis management communications with help from BlackBerry Solution.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

For the Business Analyst, Why Relationships Trump All! by Global Knowledge
June 2011 - (Free Research) The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Improving Contact Data Quality by Experian QAS
May 2012 - (Free Research) In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: Travel Provider Consolidates Data Centers in Three Countries to One Central Location, Supporting Up to 100% Business Expansion by Dell, Inc. and Intel
May 2011 - (Free Research) <p>This case study highlights the consolidation approach one company implemented and explains how it enabled significant cost savings, standardization of processes and applications, and substantial gains in IT productivity.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Coca Cola Case Study by Cisco Systems, Inc.
December 2010 - (Free Research) Many companies seek the connectivity benefits of 10 Gigabit Ethernet but lack the resources to build a new infrastructure. This case study showcases an affordable 10 Gigabit Ethernet design and its key characteristics that address virtualization performance issues.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Arnold Worldwide Enjoys Cost Savings and Scalability by Dell, Inc.
November 2011 - (Free Research) Arnold Worldwide is a Boston-based global advertising agency. They needed to replace its existing SAN with virtualized storage. Read this case study to learn how Arnold successfully addressed their DR and scalability needs, but also reduced its data center footprint and slashed its power and cooling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Regional Medical Center finds HIPAA-compliant storage by Iron Mountain
February 2012 - (Free Research) In this case study, discover how one health care provider employed a pay-as-you-go, cloud-based storage model to help them save hundreds of thousands of dollars on their long-term archiving and disaster recovery requirements.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: How One Organization Used Unified Communications to Thrive in Today’s Economy

 by Hewlett-Packard Company
February 2012 - (Free Research) This resource presents how one organization within the government industry updated their network and data center in order to support a multi-agency communications and information platform by deploying an HP unified communications infrastructure.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Quocirca Report: Building a case for data centre infrastructure management by ComputerWeekly.com
July 2010 - (Free Research) Measuring, monitoring and maintaining a data centre has often been viewed as a purely technical project. Business value can be significant - and explaining this can unlock budget for DCIM investments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com
December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
(EZINE) VIEW ABSTRACT | GO TO

Case Study: A Brighter Future in Store by Dell, Inc.
December 2011 - (Free Research) Iren Energia is the second-largest utility company in Italy. The company built a virtualized environment that included a Dell Compellent Storage Center SAN. It chose Dell ProSupport for rapid, 24/7 response. Read this case study to learn the many benefits Iren Energia received.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closed Loop Lifecycle Planning: Optimizing for Energy Efficiency in the Upcoming Technology Refresh Cycle by Hewlett-Packard Company
January 2008 - (Free Research) This paper encourages all businesses to consider a more formal "green" strategy in regards to client computing and the technology refresh cycle. The timing could not be better. There is also a business case to be made that the 'business as usual' environment could view the "green" initiative as a compelling event unto itself.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 483 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.


More Related Searches...
>  Contact Center Case Content

>  Contact Center Case Control

>  Contact Center Case Fact

>  Contact Center Case Pos

>  Contact Plans

>  Designers Contact Center Case

>  Format Contact Center Case

>  Markets Contact Center

>  Repair Contact

>  White Papers Contact Center Case
 
The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.
Featured Companies | Get Listed on KnowledgeStorm | About KnowledgeStorm | Help
Solution & Research Index
Recent Searches: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25
Human Capital Management is a part of the KnowledgeStorm Network.

KnowledgeStorm is brought to you by TechTarget, the most targeted IT media.
Copyright © 2012 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use
 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




   TechTarget - The IT Media ROI Experts