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Northeast Delta Dental Achieves Data Reduction Rates of More than 95% with Quantum's DXi™3500 by Quantum Corporation

February 10, 2009 - (Free Research) As Northeast Delta Dental grew its backup and recovery demands increased so the company decided to purchase Quantum DXi3500 disk appliances with deduplication and replication to address its needs.

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Automatic Service Migration in WebLogic Server by Oracle Corporation

July 01, 2008 - (Free Research) View this whitepaper and learn how Oracle WebLogic Server 10.3 adds support to the WLS Clustering infrastructure by eliminating the need for human intervention through the use of automatic migration.

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Fast Growing Company, Mayflex, Chooses IBM Cognos Express to Deliver Essential Business Intelligence and Planning Capability by IBM

February 08, 2011 - (Free Research) Read about how Mayflex used IBM Cognos Express to replace a complex spreadsheet system, improve time-consuming budgeting and forecasting processes, compare actuals against budgets at various levels and save time for end-users through automatic system updates.

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Case Study: A Brighter Future in Store by Dell, Inc.

December 11, 2011 - (Free Research) Iren Energia is the second-largest utility company in Italy. The company built a virtualized environment that included a Dell Compellent Storage Center SAN. It chose Dell ProSupport for rapid, 24/7 response. Read this case study to learn the many benefits Iren Energia received.

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7 Ways Dell Compellent Optimizes VMware Server Virtualization by Dell, Inc.

August 18, 2011 - (Free Research) This white paper discusses 7 ways that using VMware and the Dell Compellent SAN together can compound the benefits of virtualization.

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CW+: Analyst's take: Benefits of Siemens product lifecycle management software for life sciences by ComputerWeekly.com

January 03, 2011 - (Free Research) Siemens product lifecycle management (PLM) Software for life sciences can help medical device manufacturers manage compliance requirements while supporting greater collaboration, ultimately reducing costs while improving patient outcomes.

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Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa

December 28, 2011 - (Free Research) In this paper, discover best practices for implementing an access governance framework and the specific access controls requirements for HIPAA/HITECH.

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

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Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation

January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

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CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.

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